... feedback as required Interpret complex policies, product information and procedures to ... Report all non-compliance with policy or procedures Complete regular reporting ... currency of key Complaint documentation: policy, procedures, processes, letter templates, ...
2 days ago
... email response, correspondence, capital Markets projects, issuer client proxy processing, insolvency ... of quality reviews of Complaint Officer’s work through workflow case ... basis) Ensure that all Complaint Officers understand client specific plan provisions ...
2 days ago