... so that the complaints management system runs smoothly Receive and record ... complaints on internal systems, maintaining database as well as ... , processes, letter templates, QA framework, training and induction manual etc The ...
7 days ago
... of quality reviews of Complaint Officer’s work through workflow case monitoring ... feedback Provide ongoing support, development, training and mentoring to team members ... basis) Ensure that all Complaint Officers understand client specific plan provisions ...
7 days ago