... providing fast and efficient, customer service. Perform standard diagnostics to initiate ... technical support in an ITIL Service Desk environment. 2-year minimum previous ...
25 days ago
... drivers and KPIs Basic IT Service Management (ITSM) skills Visualization and ... , professionalism), workflow management, and customer service. Strong writing skills with the ...
25 days ago
... monitoring and application of Remedy (Service Management Tool) updates and ... Configuration Management Database (CMDB) creations, updates and responding to asset-related service ... requests. The conduct of initial configuration/imaging of ...
20 days ago