... issues within the department. The Service Desk analyst will specifically undertake ... Queue management via the department’s service management tool Win 10 and ... A passion for delivering excellent customer service Strong problem solving and troubleshooting ...
3 days ago
... prompt and courteous service. • Log and track service requests and incidents using ... as needed. • Process and manage service requests, including user account creation ... client interactions, issue resolutions, and service requests. Document recurring issues and ...
18 days ago
... (ISO 27001/2). Overview of Proposed Services: The Cyber Security Analysts will ...
3 hours ago
... role within the ICT Platform Services and Support Section. You will ...
13 days ago
... : • promote and deliver flexible, quality service and products to improve customer ...
13 days ago
... assets for the entry into service, ongoing sustainment and other aspects ...
29 days ago
... Role: The Department requires the services of a skilled and experienced Delivery ... implementation mitigation strategies to ensure service level are maintained. Contribute to ...
13 days ago
... workflow and ensure all customer services and business requirements are ... the facilities. Collaborate effectively with Service Providers, managing relationships and ... performance. Enhancing maintenance contract services to boost efficiency and reduce ...
3 days ago
... risks. Experience with developing online services, including services with authentication, workflow, forms ... to backend systems via web service APIs. Experience with the following ...
8 days ago
... Microsoft Azure and O365 cloud services. We also have active legacy ... opportunities for common platforms and services across the enterprise, understanding the ... such as the DTAs Digital Service Standard and the Australian Signal ...
12 days ago