... Services branch, a multi-channel contact centre handling enquiries across all legislative ... monitoring and improving all key contact centre performance measures Developing a ... leading a medium to large contact centre Extensive experience building and ...
2 days ago
... Resilience with a can-do attitude. Contact Centre experience. Workforce management experience in ... a multi-channel call centre environment. Intermediate knowledge of Microsoft ... position description. You can also contact David Flanagan, Service Optimisation ...
6 days ago