... liaising between the Service Desk and customers to ensure services are provided within ... and the provision of excellent customer service staff and volunteers. You will ... assurance and customer satisfaction. Monitor and report against the Service Desk queue ...
28 days ago
... a reduction in downtime and improving customer experience, and facilitating a trusted ... efficient and effective, and timely customer service and solutions to staff and ... and meeting customer needs and where relevant, updating ICT services to optimise ...
28 days ago
... cultural capability. Purpose of role Service Centre provides Tier 1 Information ... a reduction in downtime and improving customer experience. Facilitating a trusted relationship with ... timely and quality ICT service desk support services for departmental and/or ...
28 days ago
... Rescue (QFR), Rural Fire Service Queensland (RFSQ) as well ... from Fire and Rescue Service operational staff in conjunction ... Officer, Fire and Rescue Service role description, the purpose ... or international incidents to ensure service delivery outcomes are met. ...
12 days ago
... prevention, preparedness and response services to fire in the ... that consistent and effective services are being provided to ... in supporting key frontline services will see you responsible ... regarding the Regional Advisors' service delivery, and ensure best ...
20 days ago
... prevention, preparedness and response services to fire in the built ... Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well ... to the Queensland Public Service Officers and Other Employees ... in supporting key frontline services will see you responsible for ...
26 days ago
... management and enterprise solutions and services, assets and platforms that ensures ... providing high level confidential administration services and business support, to meet ... relationships with internal and external customers to provide accurate advice and ...
23 days ago
... who focuses on coordination across services, connecting with stakeholders and ensuring ... decision-making and place-based service delivery and operational capability. You ... providing high level confidential administration services and business support to meet ...
12 days ago
... Occupational group Emergency & Protective Services Classification RFMO1 Workplace Location ... The Rural Fire Service Queensland (RFSQ) Specialised Services is responsible for ... framework based on Australasian Inter-Service Incident Management System (AIIMS ...
15 days ago
... QFD corporate and business services leads the department's strategic ... and systems for frontline service delivery, staff and ... capability of its people, services, technologies and equipment to ... in supporting key frontline services will see you responsible ...
20 days ago
... provide support to a corporate service area and may also support ... operational service streams that leads the ... capability of its people, services, technologies and equipment to ... in supporting key frontline services will see you responsible for ...
20 days ago
... across ICT related processes, services, systems and applications to ... Manage system technical documentation and Service Design, including test implementation to ... innovation, performance improvement and service delivery enhancements are delivered within ...
21 days ago
... and utilising ServiceNow in a Service Delivery/Service Management context. Awareness and ... IT operational issues impacting our customers. Proactively manage communications pertaining ... capable of delivering services aligned to the customer catalogue. Lead risk ...
25 days ago