... liaising between the Service Desk and customers to ensure services are provided within ... and the provision of excellent customer service staff and volunteers. You will ... assurance and customer satisfaction. Monitor and report against the Service Desk queue ...
29 days ago
... a reduction in downtime and improving customer experience, and facilitating a trusted ... efficient and effective, and timely customer service and solutions to staff and ... and meeting customer needs and where relevant, updating ICT services to optimise ...
29 days ago
... cultural capability. Purpose of role Service Centre provides Tier 1 Information ... a reduction in downtime and improving customer experience. Facilitating a trusted relationship with ... timely and quality ICT service desk support services for departmental and/or ...
29 days ago
... network of Regional Advisors Safety and Wellbeing (Regional Advisors) across the state ... functional administration of the Regional Advisors, including the provision of support ... the regions regarding the Regional Advisors' service delivery, and ensure best use ...
21 days ago
... management and enterprise solutions and services, assets and platforms that ensures ... providing high level confidential administration services and business support, to meet ... relationships with internal and external customers to provide accurate advice and ...
23 days ago
... and utilising ServiceNow in a Service Delivery/Service Management context. Awareness and ... IT operational issues impacting our customers. Proactively manage communications pertaining ... capable of delivering services aligned to the customer catalogue. Lead risk ...
26 days ago