... ). The Technical Support Lead assists the Service Delivery Manager in managing a dynamic ... solid expertise in ICT service delivery, excellent troubleshooting abilities, and a ... the infrastructure team or Service Delivery Manager. Perform Subject Matter Expert ...
15 days ago
... SLAs using ITSM tools (e.g., FreshService). Lead large-scale IT initiatives, managing ... workload of an internal service delivery team. Proven experience overseeing the ... to maintain high-quality service delivery. Experience in developing and implementing ...
16 days ago
... business needs. This role will lead a team of ICT professionals and ... effectively with other business functions. Lead and manage the Data and ... priorities, and ensuring the timely delivery of tasks and projects while ...
15 days ago