Description: Diagnose and resolve technical issues and requests in support of corporate computer hardware, software, network and other L1 technical queries.
29 days ago
... and ensure continued operation of services. You’ll interact with the ... Articles for the Level 1 Help Desk and Level 2 Client Business Support ... ) Knowledge of ITIL Incident, Problem, Service Request fulfilment processes Ability to ...
2 days ago
... , and Science Solutions and Services leader. Leidos' 47,000 ... reliability. Completing fulfilment of service requests within the team’s ... for the Level 1 Help Desk and Level 2 Client Business ... similar. Experience in ITIL Service Request fulfilment, Incident and ...
13 days ago