Description: Diagnose and resolve technical issues and requests in support of corporate computer hardware, software, network and other L1 technical queries.
24 days ago
... reliability. Completing fulfilment of service requests within the team ... service request, incident, and problem tickets to senior software analysts ... for the Level 1 Help Desk and Level 2 Client ... similar. Experience in ITIL Service Request fulfilment, Incident ...
8 days ago