... providing fast and efficient, customer service. Perform standard diagnostics to initiate ... technical support in an ITIL Service Desk environment. 2-year minimum previous experience ...
2 days ago
... one of Canberra’s leading Service Desk providers, supporting a range ... efficient and friendly customer service. Accurately document calls ... that interface with the Service Desk. Support multiple clients ... 1 year of IT Service desk experience. Education, training, ...
2 days ago
... IT support team including Service Desk and Field Services and will be responsible ... is one of Canberra’s leading Service Desk providers, supporting a range of Federal ... as an escalation path for Service Desk activities and assisting in coordinating ...
28 days ago
... fast, efficient and friendly customer service. Accurately document calls and ... sources that interface with the Service Desk. Support multiple clients through ... Australian Citizen. Applicants with customer service experience preferred. Education, training, ...
3 days ago
... ). Key Responsibilities/Outcomes The Service Management Analyst role will focus on ... Service Level Management, Change Management ... Major Incident Management. Performs routine service management duties, including: Monitoring ...
28 days ago
... fast, efficient and friendly customer service. • Accurately document calls and ... sources that interface with the Service Desk. • Support multiple clients through ... a tertiary level. • 6 months IT Service Desk experience. • 6 months previous experience providing ...
8 days ago
... drivers and KPIs Basic IT Service Management (ITSM) skills Visualization and ... , professionalism), workflow management, and customer service. Strong writing skills with the ...
3 days ago