... team that provides desktop MOE/SOE and application support as well as ... is to be experienced in Level 3 Endpoint Support including Incident Management, Change ... preferred). Experience in 3rd Level Desktop/Endpoint support to an Enterprise Environment. SOE ...
16 days ago
... other media contact support . • Strive for a high level of first contact ... Centre. • Champion, implement or support change. • Identify process efficiencies within ... experience. • 6 months previous experience providing Level 3 support for MS Office, MS Exchange ...
8 days ago
... Demonstrated experience in 1st level technical support in an ITIL Service ... year minimum previous experience providing Level 1 support for MS Office, MS ... ITIL Foundations Certification Microsoft Desktop Administration certification Analytical and diagnostic ...
3 days ago
... this role: Provide 1st Level IT Support. Respond to and resolve ... to meet predetermined service levels. Maintain data accuracy in ... and requests to the correct support group. Act as a ... with the Service Desk. Support multiple clients through customer service ...
3 days ago
... , and communications at various levels during services engagements from tactical ... Changes for completeness for internal support, Performing post implementation reviews, ... scope processes (Service Levels, XLA and/or operational levels) and compliance ...
28 days ago
... IT ecosystem. This role supports a wider IT support team including Service Desk ... -scope processes (Service Levels, XLA and/or operational levels) for govt clients ... environment Experience working with different levels of stakeholders and clients Baseline ...
28 days ago
... Canberra’s leading Service Desk providers, supporting a range of Federal Government ... proactive, enthusiastic and technically savvy level 1 support agents. Unisys offers industry ... Information Technology. Provide 1st Level IT Support. Respond to and resolve ...
3 days ago