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Aps3 contact centre operator full-time jobs from the company Auto & general insurance in Dalby (5 jobs)

Full-time
Auto & general insurance
Period
Schedule
Source
Profession
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Telephony Real Time Analyst

  • Auto & General Insurance
  • Dalby
... and implement strategies to improve contact centre efficiency and customer satisfaction ... ensure alignment and support for contact centre initiatives Support telephony initiatives ... decision-making skills Knowledge of contact centre best practices and quality ...
8 days ago

Internal Operational Communications Officer

  • Auto & General Insurance
  • Dalby
... and drive connection for our contact centre teams. Draft operational alerts (Red ... scripting and procedures for our contact centre teams, ensuring information is accurate ...
5 days ago

Forecasting & Capacity Analyst

  • Auto & General Insurance
  • Dalby
... latest industry methodologies relevant to contact centre operations and workforce planning. Technical ...
15 hours ago

Customer Experience Designer

  • Auto & General Insurance
  • Dalby
... customer journeys. Working with our Contact Centre team members to identify customer ...
21 hours ago

Recruitment Coordinator, Volume

  • Auto & General Insurance
  • Dalby
... as the initial point of contact for our volume recruitment team ... arranging and managing volume Assessment Centres; this includes diary management, room ...
15 hours ago
Customer Experience Designer Telephony Real Time Analyst

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