... to resolve disputes effectively, balancing business and customer needs. Identify ... for process improvements and support business objectives. Communicate resolutions clearly ... . Engage with Lines of Business to integrate dispute resolution perspectives ...
22 days ago
... of the A&G Australia Insurance business, across Home product lines ... label, and Aggregation partnership businesses Maximise the customer experience, ... delivering on operational efficiency / business process enhancement initiatives whilst maintaining ...
14 days ago
... Manager, you will work closely with the Associate Director and key business ... Ability to work with business stakeholders and formulate ... Ability to develop a business plan and appropriate costings ... based in Toowong Village shopping centre – a city fringe ...
9 days ago
... across our key Front Line Businesses. Accountabilities Act as the initial ... arranging and managing volume Assessment Centres; this includes diary management, room ...
13 days ago
... Working with our Contact Centre team members to identify ... executing solutions to solve business problems. Collaborative spirit and ... Bachelor’s or degree in business, marketing or related field required ... or Hiring Leaders across our business. Auto & General is ...
14 days ago
... the relevant team leaders/managers Analyse data to ... strategies to improve contact centre efficiency and customer ... contact centre initiatives Support telephony initiatives to ensure business requirements ... Hiring Leaders across our business. Auto & General is ...
21 days ago
... capability. Working with key business stakeholders across the business, the Forecasting & ... that effectively reflect current business assumptions while ensuring flexibility ... industry methodologies relevant to contact centre operations and workforce planning. ...
13 days ago
... , builders, third party drivers, relevant businesses, witnesses, other insurers and clients ... Claims Investigation, Claims Specialist or Manager, Risk Assessment Hub with additional ... or Hiring Leaders across our business. Auto & General is not responsible ...
13 days ago
... ), this role assists the Senior Manager, Operational & Engagement Communications to ... for frontline teams, incorporating strategic business messaging and critical divisional updates ... and procedures for our contact centre teams, ensuring information is accurate ...
19 days ago
... with the Learning Projects Manager. This role focuses on ... a scalable, productive, and sustainable business. The Specialist manages and supports ... to uncover and deliver business needs beyond initial requests. ... all. Please ensure your manager or team leader is ...
14 days ago
... teams (e.g. Delivery Managers, Developers, Business Analysts, Testers, and Project Managers) to ensure ... delivery roadmap. Achieve specific business performance outcomes through the design ... Delivery Manager and the End-to-End Team Ensure customer, business or ...
20 days ago