... , apply today. The role The Customer Service Team Leader is responsible for ... to lead and develop existing customer service consultants in your team. You ... team Demonstrated experience in identifying customer’s needs, clarifying information, researching issues ...
22 days ago
... , technology, data, and frontline services. To succeed, you'll need ... or experience in a customer insight, strategic customer marketing or customer experience design role ... field required or relevant financial services, services marketing, or general insurance ...
13 days ago
Description: (Various) Assisting in developing, leading and supporting branch staff to achieve maximum sales through effective implementation of management strategies. #S-DNI #LI-DNI (Various) Assisting in developing, leading and supporting branch staff ...
8 days ago
... reporting. Maintain accurate records of customer interactions and dispute information. ... effectively, balancing business and customer needs. Identify opportunities for ... navigating complex situations. Commitment to customer service and attention to detail. ...
21 days ago
... Aggregation partnership businesses Maximise the customer experience, operational efficiency, ... our core service proposition to ensure a seamless customer journey What ... delivery of services and products through traditional Customer Service channels as ...
13 days ago
... towards a seamless experience for our customers. Assist in preparing and submitting ... safeguard a brighter future for our customers and community. Our range of ...
9 days ago
... improve contact centre efficiency and customer satisfaction Analyse call recordings and ... safeguard a brighter future for our customers and community. Our range of ...
20 days ago
... safeguard a brighter future for our customers, delivered through our multi award ... of general insurance products protect customer’s most valued possessions on the ... way we interact with our customers, the community and each other ...
8 days ago
... of general insurance products protect customers on the road, at ... way we interact with our customers, the community and each ... End-to-End Team Ensure customer, business or compliance affecting ... a brighter future for our customers and community. Our range of ...
20 days ago
... safeguard a brighter future for our customers, delivered through our multi award ... goals. Ensure efficient monitoring of customer-facing agents. Collaborate with the ... impact on our quality and customer satisfaction. Position Accountabilities - Communicating – ...
12 days ago
... liaise with external investigation services to access additional information. ... insurance and/or financial services. Previous experience in an ... insurance and/or financial services is highly desirable. ... brighter future for our customers and community. Our range ...
12 days ago
... and divisional communications across Sales & Service and Claims & Assessing teams. Your ... , inspiring and engaging, helping our customer-facing teams to achieve their ... safeguard a brighter future for our customers and community. Our range of ...
18 days ago
... Accountabilities Create accurate multimedia workload, service level and FTE requirements forecasts ... drivers quantifying their impacts on service levels each month: call/work ... safeguard a brighter future for our customers and community. Our range of ...
12 days ago
... of general insurance products protect customers on the road, at ... we interact with our customers, the community and each ... skills, equipped to offer service-focused guidance to both ... a passion for delivering outstanding service. Our perks Location – Work ...
12 days ago