... today. The role The Customer Service Team Leader is responsible for ... lead and develop existing customer service consultants in your team. You ... work in a growing and changing business, click on the APPLY NOW ...
24 days ago
... to resolve disputes effectively, balancing business and customer needs. Identify ... for process improvements and support business objectives. Communicate resolutions clearly ... complex situations. Commitment to customer service and attention to detail. ...
23 days ago
... Manager, you will work closely with the Associate Director and key business ... strategy Ability to work with business stakeholders and formulate appropriate project ... facilities portfolio Ability to develop a business plan and appropriate costings Clear ...
10 days ago
... business Develop systems and tools to monitor and manage contract deliverables, service ... levels and commercial outcomes Assist with defining and execution of business ... on operational efficiency / business process enhancement initiatives whilst ...
15 days ago
... across our key Front Line Businesses. Accountabilities Act as the initial ... communication skills, equipped to offer service-focused guidance to both internal ... and a passion for delivering outstanding service. Our perks Location – Work from ...
14 days ago
... to the relevant team leaders/managers Analyse data to identify areas ... Support telephony initiatives to ensure business requirements are articulated and understood ... or Hiring Leaders across our business. Auto & General is not responsible ...
22 days ago
... capability. Working with key business stakeholders across the business, the Forecasting & Capacity ... Create accurate multimedia workload, service level and FTE requirements forecasts ... drivers quantifying their impacts on service levels each month: call/ ...
14 days ago
... with the Learning Projects Manager. This role focuses on ... a scalable, productive, and sustainable business. The Specialist manages and supports ... to uncover and deliver business needs beyond initial requests. ... all. Please ensure your manager or team leader is ...
15 days ago
... this role assists the Senior Manager, Operational & Engagement Communications to ... and divisional communications across Sales & Service and Claims & Assessing teams. ... frontline teams, incorporating strategic business messaging and critical divisional updates ...
20 days ago
... product, technology, data, and frontline services. To succeed, you'll need ... and executing solutions to solve business problems. Collaborative spirit and desire ... in business, marketing or related field required or relevant financial services, services marketing ...
15 days ago
... teams (e.g. Delivery Managers, Developers, Business Analysts, Testers, and Project Managers) to ensure ... delivery roadmap. Achieve specific business performance outcomes through the design ... Delivery Manager and the End-to-End Team Ensure customer, business or ...
21 days ago
... builders, third party drivers, relevant businesses, witnesses, other insurers and clients ... and liaise with external investigation services to access additional information. Make ... Claims Investigation, Claims Specialist or Manager, Risk Assessment Hub with ...
14 days ago