... exposure to or experience in a customer insight, strategic customer marketing or customer experience design role ... facilitation skills. Ability to independently lead aspects of project delivery, ... high performance and reward our people for their hard work ...
2 days ago
... team to provide an excellent customer experience. These teams are the main ... resilient and passionate about the customer experience with a focus on achieving ... and collaboratively lead your team Demonstrated experience in identifying customer’s needs, ...
12 days ago
... Aggregation partnership businesses Maximise the customer experience, operational efficiency, average repair cost ... ensure these are value adding Lead, coach, develop, and manage ... technical delivery, process optimisation and people care as well as providing ...
3 days ago
... ll bring; More than 3 years’ experience in Workforce/Resource Planning roles ... . Good oral and written communication. Experienced stakeholder relationship effectiveness. Proficient user ... safeguard a brighter future for our customers and community. Our range of ...
2 days ago
... and solutions to safeguard our customers in their time of ... of general insurance products protect customers on the road, at ... way we interact with our customers, the community and each ... which will enhance the candidate experience Participate actively in our ...
2 days ago
... and/or financial services. Previous experience in an investigations or intelligence ... autonomously and build professional resilience. Experience in insurance and/or financial ... safeguard a brighter future for our customers and community. Our range of ...
2 days ago
... Knowledge and Experience: Minimum 1 years in a leadership role with a customer facing organization ... or within a call centre, preferably with strong coaching experience Experience ...
29 days ago
... team. You will lead a team, utilising change management experience, while playing a ... . Ensure efficient monitoring of customer-facing agents. Collaborate with ... impact on our quality and customer satisfaction. Position Accountabilities - Communicating – ...
2 days ago
... the timely issuance of external customer and third-party communications, ... or operational risks. What experience you’ll bring High levels ... performance and reward our people for their hard work ... a brighter future for our customers and community. Our range of ...
29 days ago
... reporting. Maintain accurate records of customer interactions and dispute information. Evaluate ... integrate dispute resolution perspectives. What experience you’ll bring Proven problem ... high performance and reward our people for their hard work through ...
11 days ago
... Lead the design, development, and optimisation of learning experiences ... a shared responsibility. What experience you’ll bring Strong ... equivalent, plus accreditation or experience in project delivery. ... performance and reward our people for their hard work ...
3 days ago
... and best practices. What experience you’ll bring 2+ years ... , Finance, IT) or equivalent experience. Strong understanding of compliance frameworks ... performance and reward our people for their hard work ... brighter future for our customers and community. Our range ...
22 days ago
... or operational risks What experience you’ll bring The ... communication style accordingly Demonstrated experience in technical writing including ... performance and reward our people for their hard work ... a brighter future for our customers and community. Our range ...
25 days ago
... and engaging, helping our customer-facing teams to achieve their ... work autonomously. Skills and experience in graphic design are ... advantageous but not essential. Experience with video creation and ... performance and reward our people for their hard work ...
7 days ago
... contact centre efficiency and customer satisfaction Analyse call recordings ... of capability development What experience you’ll bring Minimum ... and reporting tools and experience with data visualisation tools ... performance and reward our people for their hard work ...
10 days ago
... to-End Team Ensure customer, business or compliance ... A minimum of 2 years’ experience working as a Product Owner/ ... Technical Product Manager Experience in stakeholder engagement & management ... performance and reward our people for their hard ...
9 days ago