... skills in design research, customer experience, data, analytics, and ... in and understanding of customer experience, user experience trends, practices and ... to or experience in a customer insight, strategic customer marketing or customer experience design ...
15 days ago
... : The role The Learning Project Specialist supports Auto & General’s strategic priorities ... , development, and optimisation of learning experiences that align with Auto & General ... WHS as a shared responsibility. What experience you’ll bring Strong stakeholder ...
16 days ago
... Aggregation partnership businesses Maximise the customer experience, operational efficiency, average repair ... to ensure a seamless customer journey What experience you’ll bring ... /or significant Insurance Industry experience preferred Demonstrated best practice ...
16 days ago
... team to provide an excellent customer experience. These teams are the main ... resilient and passionate about the customer experience with a focus on achieving set ... lead your team Demonstrated experience in identifying customer’s needs, clarifying information, ...
25 days ago
... ll bring; More than 3 years’ experience in Workforce/Resource Planning roles ... . Good oral and written communication. Experienced stakeholder relationship effectiveness. Proficient user ... safeguard a brighter future for our customers and community. Our range of ...
15 days ago
... a brighter future for our customers, delivered through our multi ... general insurance products protect customer’s most valued possessions on ... we interact with our customers, the community and each ... activities if needed. What experience you’ll bring Documented ...
11 days ago
... and Claims Investigation, Claims Specialist or Manager, Risk ... financial services. Previous experience in an investigations or ... and build professional resilience. Experience in insurance and/or ... brighter future for our customers and community. Our range ...
15 days ago
... and engaging, helping our customer-facing teams to achieve their ... work autonomously. Skills and experience in graphic design are ... advantageous but not essential. Experience with video creation and ... a brighter future for our customers and community. Our range ...
20 days ago
... reporting. Maintain accurate records of customer interactions and dispute information. ... disputes effectively, balancing business and customer needs. Identify opportunities for ... dispute resolution perspectives. What experience you’ll bring Proven problem ...
24 days ago
... working towards a seamless experience for our customers. Assist in preparing ... mandatory training. What experience you’ll bring Minimum ... upon analysing data. Experience in the preparation of ... brighter future for our customers and community. Our range ...
12 days ago
... and solutions to safeguard our customers in their time of ... of general insurance products protect customers on the road, at ... way we interact with our customers, the community and each ... which will enhance the candidate experience Participate actively in our ...
15 days ago
... improve contact centre efficiency and customer satisfaction Analyse call recordings and ... prioritisation of capability development What experience you’ll bring Minimum 2 years ... safeguard a brighter future for our customers and community. Our range of ...
23 days ago
... general insurance products protect customers on the road, ... to-End Team Ensure customer, business or compliance ... Product Owner/Technical Product Manager Experience in stakeholder engagement & ... brighter future for our customers and community. Our range ...
22 days ago
... . Ensure efficient monitoring of customer-facing agents. Collaborate with ... impact on our quality and customer satisfaction. Position Accountabilities - Communicating ... achieve success. Change management experience or initative experience highly desirable. - ...
15 days ago