... , apply today. The role The Customer Service Team Leader is responsible for ... to lead and develop existing customer service consultants in your team. You ... team Demonstrated experience in identifying customer’s needs, clarifying information, researching issues ...
17 days ago
... reporting. Maintain accurate records of customer interactions and dispute information. ... effectively, balancing business and customer needs. Identify opportunities for ... navigating complex situations. Commitment to customer service and attention to detail. ...
16 days ago
... Aggregation partnership businesses Maximise the customer experience, operational efficiency, ... our core service proposition to ensure a seamless customer journey What ... delivery of services and products through traditional Customer Service channels as ...
8 days ago
... a brighter future for our customers, delivered through our multi award ... of general insurance products protect customer’s most valued possessions on ... we interact with our customers, the community and each ... the role As the Property Manager, you will work closely ...
3 days ago
... , technology, data, and frontline services. To succeed, you'll need ... or experience in a customer insight, strategic customer marketing or customer experience design role ... field required or relevant financial services, services marketing, or general insurance ...
7 days ago
... role The Application Compliance Incident Manager supports the Technology Solutions team ... data analysis, preferably in financial services or technology. Bachelor’s degree in ... safeguard a brighter future for our customers and community. Our range of ...
27 days ago
... to the relevant team leaders/managers Analyse data to identify areas ... improve contact centre efficiency and customer satisfaction Analyse call recordings and ... safeguard a brighter future for our customers and community. Our range of ...
15 days ago
... of general insurance products protect customers on the road, at ... way we interact with our customers, the community and each ... , Delivery Manager and the End-to-End Team Ensure customer, business ... a brighter future for our customers and community. Our range of ...
14 days ago
... Accountabilities Create accurate multimedia workload, service level and FTE requirements forecasts ... drivers quantifying their impacts on service levels each month: call/work ... safeguard a brighter future for our customers and community. Our range of ...
7 days ago
... and liaise with external investigation services to access additional information. Make ... Claims Investigation, Claims Specialist or Manager, Risk Assessment Hub with additional ... safeguard a brighter future for our customers and community. Our range of ...
7 days ago
... of general insurance products protect customers on the road, at ... we interact with our customers, the community and each ... skills, equipped to offer service-focused guidance to both ... a passion for delivering outstanding service. Our perks Location – Work ...
7 days ago
... ), this role assists the Senior Manager, Operational & Engagement Communications to manage ... and divisional communications across Sales & Service and Claims & Assessing teams. Your ... , inspiring and engaging, helping our customer-facing teams to achieve their ...
12 days ago