Description: Join Member Sentiment to support the uplift of our complaints service & proposition. Permanent role, based in Melbourne with hybrid working
6 days ago
... with Business SMEs to meet quality standards; Coach Process Analysts and ... activities to ensure process meets quality assurance standards, including the capture of ... will contact our preferred agency partners should we require additional support ...
14 days ago
... in fundamental practices, ensuring stakeholder quality self-assessment and Line 1 ... designing, delivering, and coordinating control assurance plans amongst three lines Implementing ... will contact our preferred agency partners should we require additional ...
24 days ago
... programs) to time, cost and quality levels. This is inclusive of ... will contact our preferred agency partners should we require additional support ...
14 days ago
... to ensure they achieve accuracy, quality, efficiency, and consistency in their ... with external knowledge management systems partners and internal technology and business ...
18 days ago
... and with strategic third-party partners. Some key responsibilities but not ... required, ensure establishment of SLAs, quality metrics, monitor vendor costs, and ...
23 days ago
... , Member, Risk etc.) through high quality machine learning engineering and MLOps ... will contact our preferred agency partners should we require additional support ...
24 days ago
... ; mailbox, reports, urgent enquiries etc. Quality review cases and ensure all ... will contact our preferred agency partners should we require additional support ...
24 days ago