... the Member Operations Department, the Service Controls Lead’s key responsibilities will be to ... of outsourced services through the development and maintenance of frameworks, controls, processes ...
14 days ago
Description: Implement & maintain a standardised approach to operational risk management to enable the effective delivery of Superannuation & Insurance products.
14 days ago
Description: Join Member Sentiment to support the uplift of our complaints service & proposition. Permanent role, based in Melbourne with hybrid working
8 days ago
... management, including change considerations, control mapping, and periodical preliminary assessments ... , or at least Financial Services Proven ability to contribute to ... desirable Tertiary qualification in financial services, superannuation and risk management ...
25 days ago
... , outputs, teams, service provider, systems, data and operating controls; Providing regular reporting ... and an ability to link controls into process documentation; Proven experience ... to manage group dynamics that lead to the negotiation of successful ...
15 days ago
Description: Exciting opportunity in our Member domain to develop strategies, create roadmaps, and lead the Service Channel Teams.
28 days ago
... , met and services performed. Co-ordinate vendor led initiatives/workshops, ... collating actions & feedback loops. Manage new and changing services ... standard operating procedures and service level agreements Support the management ...
24 days ago