... . Maintain a high level of customer service for all support queries. Escalate ... . Log all calls in the Service Desk Call Logging system. Take ownership ... results as needed. Requirements: A successful Service Desk Operator should have: A strong understanding ...
a month ago
... , track, and update incidents and service requests. Escalate unresolved issues to ... of support Requirements: 1-2 years in a service desk or IT support role. Strong ... troubleshooting and customer service skills. Excellent communication and teamwork ...
10 days ago
Description: Provide Level 2 technical support and troubleshooting for managed clients. Assist with Intune device management and Microsoft 365/Azure environments. Identify, troubleshoot, and resolve server configuration or performance issues. Develop and ...
10 days ago
... : Provide technical support and troubleshooting services to team members Manage and ... other departments to improve IT services Stay up-to-date with ... Requirements: A successful IT Senior Support Engineer should have: 5+ years' experience in ...
a month ago