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Complaints resolution officer jobs in Melbourne (114 jobs)

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Description: Complaints Resolution Officer About Cbus Created by workers, ... Fund. About your role As a Complaints Resolution Officer, your role is pivotal in ... understood. Prioritise early resolution of complaints, aiming for resolution within five days. ...
22 days ago
  • CBUS Super
  • Melbourne
Description: Join us as a Complaints Resolution Officer! Resolve issues with empathy and efficiency, ensuring every complainant feels supported and understood.
24 days ago
  • GB - Global
  • Melbourne
... Role We are seeking a Dispute Resolution Officer to join our Workers Compensation ... on determining a mutually satisfactory resolution Handling your own, and supporting ... within a Dispute Resolution based role Strong conflict resolution and negotiation skills ...
10 days ago
  • GB - Global
  • Melbourne
... We are seeking a Senior Dispute Resolution Officer to join our Workers Compensation ... on determining a mutually satisfactory resolution Handling your own, and supporting ... within a Dispute Resolution based role Strong conflict resolution and negotiation skills ...
20 days ago
Description: The Contact Officer role is the initial point of contact for all employees and the public to raise complaints and compliments
26 days ago
  • Robert Half
  • Melbourne
$35 $37 an hour
Description: Play an integral part in the administrative processing of AFCA complaints for a leading superannuation company. Immediate start for 12 months!
23 days ago
Description: Exciting opportunity to join our team, playing a vital role in new complaint and compliant related queries are triaged appropriately.
17 days ago
  • Gallagher Bassett
  • Melbourne
Description: Facilitate conciliation conferences relating to complex disputed matters for workers compensation claims, dedicated to determining fair outcomes
25 days ago
  • Aged Care Quality and Safety Commission
  • Melbourne
... providing direction and guidance to Complaints Officers to identify and respond appropriately ... the group The Intake and Complaints Resolution Group (ICRG) works with people ... the role (Key capabilities). CONTACT OFFICER Please contact our Recruitment Team ...
a day ago
  • Department of Justice and Community Safety
  • Melbourne
... and Community Safety (DJCS). The Complaints Assessment Officer / Team Coordinator is an ... authoritative, operational advice about complaint handling and the conduct of ... inquiries; and applying best practice complaint handling methodology, including the ...
8 days ago
  • Department of Justice and Community Safety
  • Melbourne
... and Community Safety (DJCS). The Complaints Assessment Officer / Team Coordinator is an ... authoritative, operational advice about complaint handling and the conduct of ... inquiries; and applying best practice complaint handling methodology, including the ...
9 days ago
  • Victorian Government
  • Melbourne
... Community Safety (DJCS). The Complaints Assessment Officer / Team Coordinator is ... annual audits and investigation of complaints. About the Role: ... , the role of a Complaints and Operations Manager will: ... Assess complaints in line with relevant ...
2 days ago
  • Victorian Legal Services Board and Commissioner
  • Melbourne
... . This includes handling complaints about lawyers, investigating ... Resolution Liaison Officer's to join our Licensing & Complaints Division. The Resolutions Liaison Officer ... consumer matter complaints, particularly early closures and resolutions, liaising ...
13 days ago
  • Health Complaints Commissioner
  • Melbourne
... Officers are the first point of contact for enquiries and complaints ... Complaints Commissioner (HCC) about Victorian health service providers. Intake and Enquiries Officer ... deal with telephone, in-person and written enquiries and complaints ...
4 days ago
... Officers are the first point of contact for enquiries and complaints ... Complaints Commissioner (HCC) about Victorian health service providers. Intake and Enquiries Officer ... deal with telephone, in-person and written enquiries and complaints ...
4 days ago
  • Health Complaints Commissioner
  • Melbourne
... Officers are the first point of contact for enquiries and complaints ... Complaints Commissioner (HCC) about Victorian health service providers. Intake and Enquiries Officer ... deal with telephone, in-person and written enquiries and complaints ...
4 days ago
  • Health Complaints Commissioner
  • Melbourne
... Officers are the first point of contact for enquiries and complaints ... Complaints Commissioner (HCC) about Victorian health service providers. Intake and Enquiries Officer ... deal with telephone, in-person and written enquiries and complaints ...
4 days ago
  • Victorian Legal Services Board and Commissioner
  • Melbourne
Description: You are responsible for assessing complaints from consumers, and ensuring the complaints are appropriately resolved or referred for handling
24 days ago
  • HCA People Centre
  • Melbourne
... Housing Services Team as a Housing Officer, where you'll play a ... and tenancy inspections. Resolve resident complaints proactively and enforce rental policies ... developed communication, mediation, and conflict resolution skills, along with strong organizational ...
2 days ago
  • Victorian Legal Services Board and Commissioner
  • Melbourne
Description: You responsible for handling enquiries received by consumers and also by assisting with and resolving consumer matter complaints.
13 days ago