... leadership and direction to a team of Housing Customer Service Officers (HCSO's) whilst ... meeting the accuracy, quality and service standards set. The role is ... and issues being experienced by team members. * Manage a team of HCSO's officers against ...
30 days ago
... and direction to the team of Housing Customer Service Officers (HCSO's) and ... in Children and Families Care Services and Specialist Disability Accommodtion (SDA ... and document regular 1:1 meetings with team members to provide ongoing feedback * where ...
29 days ago
... Care and Disability Services (CADS) Housing Customer Service Officers (HCSO ... and Families Care Services and Specialist Disability Accommodation ... nature of this team supports improved outcomes for ... lead to interruptions to service levels, declining client ...
30 days ago
... ROLE A Senior Housing Customer Service Officer (HCSO3) is a ... Service Officer (HCSO) role. The HCSO3 operates in consultation with the Team ... within the maintenance teams. The role includes ... client queries for housing services and makes decisions from ...
23 days ago
... and be responsible for a team of Team Managers to implement, manage and ... and roster systems to ensure service targets are met. ACCOUNTABILITIES INCLUDE ... centre managers and customer services officers, to improve service outcomes for clients ...
2 days ago
... key performance indicators (KPIs) on a team and centre basis providing exceptional ... and develop staff members to deliver quality customer service to all stakeholders ... (HCSO's) developing the team to successfully achieve their service delivery goals. * Handle ...
30 days ago