... strong connections with our customers. We are seeking a Manager, EME Governance to ... Suppliers and Vendors. The EME Manager is expected to work collaboratively ... Why you are our next Manager, EME Governance Bachelor degree qualification ...
12 days ago
... integrating with the shared common services and Optus management platforms ... The Service Management Architect is responsible for developing & reviewing detailed customer technical ... level). Experience in developing detailed customer technical designs, bills of ...
10 days ago
... The Problem and Incident Manager is responsible for managing ... incident management processes within service delivery. Ready to reimagine ... in accordance with agreed Service Level Agreements (SLAs) ... framework. Proficiency in IT Service Management (ITSM) tools ...
14 days ago
... integrating with the shared common services and Optus management platforms as ... Release Manager is responsible for overseeing the lifecycle of changes to customer ... integration between processes and overall service delivery. Governance and Compliance: Ensure ...
14 days ago
... Knowledge and Service Catalogue Manager is responsible for managing the service delivery knowledge ... maintain a comprehensive service catalogue that lists all services provided to customers, including detailed ...
14 days ago
... is focussed on customer value, customer experience and digitising our customer service offerings. The ... Procurement department. Ensuring that line managers take ownership for change, while ...
10 days ago
... understanding the root cause of customer issues and proactively resolving ... ensuring applications meet business and customer expectation through agreed SLA’s Ensuring ... event-driven Architecture, and Micro-services Architecture (MSA) implementation Extensive ...
11 days ago
... integrating with the shared common services and Optus management platforms ... closely with the Program Manager to mitigate schedule risks ... time as agreed with the customer. Your skills to pay ... a large team of program managers Proven track record in Microsoft ...
14 days ago
... understandable language Derive insights on customer benefits, sales impact, and ... complex data to understand how customer behaviour, product changes and adjustments ... critical aspects of sales and service customer journeys are captured Deliver findings ...
11 days ago
... create strong connections with our customers. The Cybersecurity Specialist – Vulnerability ... vulnerability management services to Optus Enterprise and Business customers as part ... of a customized security managed service solution. ...
6 days ago
... the lifecycle of delivering new services to Customer. The role requires supporting ... the Service Owners, Transformation Director and the Service ... of services and capability delivered by Optus to the customer. Perform ...
14 days ago