... requests received via a centralised IT Service Desk telephone system and web portal ... all Incidents / Service Requests / Queries into the Service Management Service Desk software (ASM) ... IT support in corporate environment Service Desk Call Logging System If ...
a day ago
... incident management processes within service delivery. Ready to ... Incident Management: Monitor the service desk and system alerts to ... in accordance with agreed Service Level Agreements (SLAs) ... framework. Proficiency in IT Service Management (ITSM) tools ...
11 days ago
... engineering and scientific consultancy service to support conventional water ... about having a mundane 9-5 desk job. You will frequently travel ... 17.5%. Access your Long Service Leave pro-rata after ... 3 years of continuous service. Purchase additional leave of ...
24 days ago
... Optus Enterprise Professional Services team. Professional Services Engineering leads delivery ... of Government / Enterprise and Strategic client ICT ... for contract compliance and in-service system and capability sustainment. ...
11 days ago