Description: Customer Experience Lead – Home Claims Customers Australia - All Locations Considered Permanent ... role of the Customer Experience Lead is to leverage customer insights with the purpose ...
27 days ago
Description: Martech Lead – Brand & Customer Experience Permanent Role Location Sydney, Melbourne ... with the wider Brand & Customer Experience areas to ensure teams are ... also focuses on advancing Brand & Customer Experience towards a data maturity & compliance ...
29 days ago
Description: Data Lead 12-month secondment ... role: The DI Data Lead enables realisation of the ... (including modular products), seamless customer experiences, and support delivery of a ... cross-functional teams. Experience developing presentation materials to ...
20 days ago
... is accountable for driving the customer experience and claims outcomes on complex ... This role has accountability for customer experience and claims outcomes for some ... insurance claims Demonstrated people management experience of large scale/complex operational ...
6 days ago
... to effectively meet customer needs and enhance overall customer experience. • Assist KYC compliance ... ) Proven experience in a customer focused environment Stakeholder engagement Effective communication Customer – exemplary customer focus ...
27 days ago
Description: Lead, Market & Customer Performance Insights Permanent ... delivers insights which informs customer strategy, customer experience activity, brand strategy/segment ... /financial plans. The Lead, Market & Customer Performance Insights will use ...
14 days ago
... future activity. Develop quality insight-led agency briefs to drive best ... . Key Stakeholder Relationships: Internal Relationships Customer & Strategy COEs E Commerce VBTs ... ) 5+ years in related marketing fields Experience working in Financial Services or ...
29 days ago
... About the role The Obligations Lead will manage the activities and ... financial services industry. Minimum 5 years’ experience managing complex relationships underpinned by ... / APRA prudential standards, etc.) Obligations Lead Final.docx If this opportunity ...
13 days ago
... About the role: Performance Leads are responsible for the overall ... . Manage supplier cost, timeliness, customer, quality and operational results, leveraging ... (desired) Minimum 5 years insurance industry experience, preferably in claims (mandatory) Minimum ...
29 days ago
... role in delivering ‘world leading’ customer experience by working with a cross-functional ... changes to automated and physical customer correspondence documents and notices (e.g. ... At least 5 years of insurance experience, with a minimum of 3 years in ...
23 days ago
... our customers and each other. So, bring your passion and lead a brilliant ... with business outcomes Identify customers experiencing vulnerability and take appropriate action ... Home claims Assessing/Loss Adjusting experience Strong ability to interpret policies ...
6 days ago
... to identify customer resolution strategies to minimise customer escalations ... business outcomes Identify customers experiencing vulnerability and take appropriate ... Assessing experience Proven performer in customer service roles Experience in compiling ...
14 days ago
... initiatives, enabling an exceptional customer experience within the Insurance business. ... unit and revenue targets. Lead planning of initiatives and ... 3 years’ experience in Customer experience management Minimum 2 years’ experience working with Technology ...
25 days ago
... , Risk, Claims, Group Customer Advocate, Distribution and Portfolio Lead a team of portfolio ... you’ll bring Extensive commercial experience in insurance, coupled with relevant ...
19 days ago
... , simpler, and better for our customers and each other. The Financial ... , or working towards – Desired 5 years + experience with emphasis on a similar role ...
6 days ago
... to create value for our customers through providing timely and pragmatic ... , or Law is desirable Demonstrated experience in handling complex HR and ... and consulting skills, with a strong customer-centric focus Sound generalist HR ...
14 days ago
... life cycle Good knowledge and experience of ITSM and IT Operations ... complex simple and bring our customers peace of mind when it ... driven forward by our shared customer obsession and supported at every ...
22 days ago
... the existing broker and end customer relationships to provide a complete ... you will bring: Minimum 5 years’ experience in the Workers Compensation industry ... end clients and intermediaries Strong customer service background Proficient understanding of ...
29 days ago
... simpler, and better for our customers and each other. As ... 2 years of industry experience in large enterprise organizations ... with Python, and extensive experience with cloud services (SaaS, ... team environments, and lead through transformational changes TT ...
14 days ago
... , and better for our customers and each other. The Compliance ... mentoring other team members. Lead, manage and direct effective ... the areas of responsibility. Lead the team to provide ... / risk management or commercial experience in the financial services industry ...
27 days ago