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Senior customer insights lead jobs from the company Easy authoring in Parramatta (3 jobs)

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  • Easy Authoring
  • Parramatta
... and desired outcomes. KEY RESPONSIBILITIES: Lead the design, briefing, resourcing, implementation ... to report on project progress. Lead and identify needs for research ... risks in consultation with the senior managers. Lead and manage complaint resolution ...
14 days ago
... , engaging with financial management customers and their families to support ... Responsibilities: Communicate and engage with customers to understand their financial needs ... on customer need. Escalate complex matters and substantial complaints to the Senior ...
24 days ago
  • Easy Authoring
  • Parramatta
... functional lead to operate the Digital Service Desk to meet customer service ... a continual basis to the functional lead, ensuring customer focused delivery. Deliver accurate ... delivering managed end-to-end customer services. A broad understanding of enabling ...
2 days ago