... to provide our customers with exceptional service and support. Customer Resolution Experts ... will be universal in customer ... advocate for their customers to provide excellent service to reduce both ...
22 days ago
... integrating with the shared common services and Optus management platforms ... The Service Management Architect is responsible for developing & reviewing detailed customer technical ... level). Experience in developing detailed customer technical designs, bills of ...
8 days ago
... maintain a comprehensive service catalogue that lists all services provided to customers, including detailed ... descriptions, service owners, associated ...
13 days ago
... Group Procurement division provides procurement services to the Singtel, Optus and ... services for both Optus and Singtel. The business is focussed on customer ... value, customer experience and digitising our customer service offerings. The ...
9 days ago
... integrating with the shared common services and Optus management platforms as ... time as agreed with the customer. Your skills to pay the ...
13 days ago
... integrating with the shared common services and Optus management platforms as ... time as agreed with the customer. Your skills to pay the ...
13 days ago
... understanding the root cause of customer issues and proactively resolving ... ensuring applications meet business and customer expectation through agreed SLA’s Ensuring ... event-driven Architecture, and Micro-services Architecture (MSA) implementation Extensive ...
10 days ago
... understandable language Derive insights on customer benefits, sales impact, and ... complex data to understand how customer behaviour, product changes and adjustments ... critical aspects of sales and service customer journeys are captured Deliver findings ...
10 days ago
... create strong connections with our customers. The Cybersecurity Specialist – Vulnerability ... vulnerability management services to Optus Enterprise and Business customers as part ... of a customized security managed service solution. ...
5 days ago
... integrating with the shared common services and Optus management platforms as ... the lifecycle of changes to customer systems, infrastructure, and applications while ... integration between processes and overall service delivery. Governance and Compliance: Ensure ...
13 days ago
... the lifecycle of delivering new services to Customer. The role requires supporting ... the Service Owners, Transformation Director and the Service ... of services and capability delivered by Optus to the customer. Perform ...
13 days ago