... manner. While providing the best customer experience each and every time. As ... and TIO complaints. When a customer contacts our Customer Resolution Team, we own ... problem solving and handling sophisticated customer complaints. Strong interpersonal skills to ...
24 days ago
... strategies. Strong customer focus with a passion for delivering exceptional customer experiences. Both strategy ... and operations experience, ensuring a well-rounded ...
a day ago
... focussed on customer value, customer experience and digitising our customer service offerings. ... leaders, requiring knowledge and experience of Technology supplier, ... organisation. Your skills & experience Extensive experience in Senior Procurement roles ...
12 days ago
... improvements with the relevant key customers Actively participate in development and ... analytical skills Strong ERP systems experience Excellent administrative and organisational skills ...
27 days ago
... ICT solutions into our customer’s environments, whilst supporting ... in line with the Customers Enterprise Architecture Framework. Review ... by Optus to the customer. Perform a Client Relationship ... IT or Engineering field Experience as an enterprise architect ...
16 days ago
... , perspectives and life experiences of our people help ... create strong connections with our customers. We are seeking a ... /Electronic Engineering Confirmed technical experience running EME / RF ... elements, network configurations and associated data What’s in it ...
14 days ago
... where backgrounds, perspectives and life experiences of our people help us ... services provided to customers, including detailed descriptions, service owners, associated SLAs, and ... . It starts with you! Demonstrated experience in IT knowledge management and ...
16 days ago
... and Business segments across eCommerce experiences at Optus. The role strives ... . Ensure compliant, low-risk, and customer-first executions. Drive a culture of ... on to achieve AOP objectives. Experience in robust forecasting and modelling ...
18 days ago
... backgrounds, perspectives and life experiences of our people help ... strong connections with our customers. Reporting to the Director ... CD. Extensive hands-on experience in cyber security risk ... ability to work with customers across different functions, with ...
29 days ago
... with the customer. Your skills to pay the bills Proven experience as ... in Microsoft Project Scheduling Prior experience working in telecommunications is highly ...
16 days ago
... with the customer. Your skills to pay the bills Proven experience as ... in Microsoft Project Scheduling Prior experience working in telecommunications is highly ...
16 days ago
... understandable language Derive insights on customer benefits, sales impact, and ... complex data to understand how customer behaviour, product changes and ... Science, Finance, Engineering, Statistics) Previous experience in Contact Centres, Digital Sales ...
13 days ago
... create strong connections with our customers. The Cybersecurity Specialist – ... role you closely work with Associate Director, Security Management, and ... other cybersecurity disciplines. Demonstrable experience with vulnerability assessment tools such ...
8 days ago
... and Tribe leads across the Customer Success and wider Optus enterprise ... equivalent and relevant industry experience. Hands on experience as a PMO Manager or ... managing sophisticated programs with multiple customers to achieve successful outcomes. Strong ...
24 days ago
... improve the lives of our customers for almost ten years. ... the root cause of customer issues and proactively resolving ... it can make on our customers, communities and colleagues. We ... , ethics, and data governance Experience working with stakeholders to create ...
a day ago
... for developing & reviewing detailed customer technical designs, bills of materials ... or Engineering field. Proven technical experience, with exposure to pre- ... Architect experience (at senior IT / executive level). Experience in developing detailed customer ...
11 days ago
... the lifecycle of changes to customer systems, infrastructure, and applications ... preferably within an ITIL framework. Experience with ITSM tools (e.g., ServiceNow, Jira ... release tracking and management Demonstrated experience in managing changes and releases ...
16 days ago
... understanding the root cause of customer issues and proactively resolving ... ensuring applications meet business and customer expectation through agreed SLA’s ... Google Cloud Platform Experience with agile software delivery Experience in implementing Applied ...
13 days ago