... manner. While providing the best customer experience each and every time. As ... and TIO complaints. When a customer contacts our Customer Resolution Team, we own ... problem solving and handling sophisticated customer complaints. Strong interpersonal skills to ...
18 days ago
... degree with ITIL certification and experience within an ITIL environment Proven ... experience in Automation/Orchestration, Coding/Scripting ...
9 days ago
... everyday brand with lasting customer relationships. We're ... the lookout for an experienced Retail Sales Consultant t ... feels empowered to deliver customer experiences and moments that matter. ... thrive in a collaborative, customer-focused environment What’s in ...
13 days ago
... focussed on customer value, customer experience and digitising our customer service offerings. ... leaders, requiring knowledge and experience of Technology supplier, ... matrix organisations with proven specialist experience in contracting, commercial negotiation ...
5 days ago
... the Small Business segment. Exceptional customer experience through a strong, coordinated GTM ... , with a laser focus on customer experience. This role will play a ... with a focus on improving customer experiences. Exhibits leadership skills through clear ...
27 days ago
... improvements with the relevant key customers Actively participate in development and ... analytical skills Strong ERP systems experience Excellent administrative and organisational skills ...
20 days ago
... ICT solutions into our customer’s environments, whilst supporting ... in line with the Customers Enterprise Architecture Framework. Review ... by Optus to the customer. Perform a Client Relationship ... IT or Engineering field Experience as an enterprise architect ...
9 days ago
... where backgrounds, perspectives and life experiences of our people help us ... create strong connections with our customers. We are seeking a Manager, EME ... /IT/Electronic Engineering Confirmed technical experience running EME / RF is crucial ...
7 days ago
... backgrounds, perspectives and life experiences of our people help ... strong connections with our customers. Reporting to the Director ... CD. Extensive hands-on experience in cyber security risk ... ability to work with customers across different functions, with ...
22 days ago
... and Business segments across eCommerce experiences at Optus. The role strives ... . Ensure compliant, low-risk, and customer-first executions. Drive a culture of ... on to achieve AOP objectives. Experience in robust forecasting and modelling ...
11 days ago
... create strong connections with our customers. This is a large ... services available to the Customer. The day to day ... all services provided to customers, including detailed descriptions, ... starts with you! Demonstrated experience in IT knowledge management and ...
9 days ago
... with the customer. Your skills to pay the bills Proven experience as ... in Microsoft Project Scheduling Prior experience working in telecommunications is highly ...
9 days ago
... with the customer. Your skills to pay the bills Proven experience as ... in Microsoft Project Scheduling Prior experience working in telecommunications is highly ...
9 days ago
... your creativity. We want data specialists who ask questions of and ... understandable language Derive insights on customer benefits, sales impact, and operational ... Science, Finance, Engineering, Statistics) Previous experience in Contact Centres, Digital Sales ...
6 days ago
... connections with our customers. The Cybersecurity Specialist – Vulnerability Management ... Analyst Extensive hands-on experience in cybersecurity operations, with ... other cybersecurity disciplines. Demonstrable experience with vulnerability assessment tools ...
a day ago
... and Tribe leads across the Customer Success and wider Optus enterprise ... equivalent and relevant industry experience. Hands on experience as a PMO Manager or ... managing sophisticated programs with multiple customers to achieve successful outcomes. Strong ...
17 days ago
... for developing & reviewing detailed customer technical designs, bills of materials ... or Engineering field. Proven technical experience, with exposure to pre- ... Architect experience (at senior IT / executive level). Experience in developing detailed customer ...
4 days ago
... the lifecycle of changes to customer systems, infrastructure, and applications ... preferably within an ITIL framework. Experience with ITSM tools (e.g., ServiceNow, Jira ... release tracking and management Demonstrated experience in managing changes and releases ...
9 days ago
... understanding the root cause of customer issues and proactively resolving ... ensuring applications meet business and customer expectation through agreed SLA’s ... Google Cloud Platform Experience with agile software delivery Experience in implementing Applied ...
6 days ago