... maintaining a comprehensive service catalogue that details all services available to ... a comprehensive service catalogue that lists all services provided to ... especially knowledge management, service catalogue management, and service-level management. You ...
3 days ago
... event-driven Architecture, and Micro-services Architecture (MSA) implementation Extensive knowledge ...
12 hours ago
... integrating with the shared common services and Optus management platforms as ...
3 days ago
... integrating with the shared common services and Optus management platforms as ...
3 days ago
... critical aspects of sales and service customer journeys are captured Deliver ... Centres, Digital Sales or Digital Service would be beneficial Proficiency in ...
12 hours ago
... provide our customers with exceptional service and support. Customer Resolution Experts ... their customers to provide excellent service to reduce both internal and ...
12 days ago
... integrating with the shared common services and Optus management platforms as ... development of existing tools and services. Ready to reimagine your career ...
3 days ago
... with the shared common services and Optus management platforms ... minimal disruption to business services. Ready to reimagine your ... between processes and overall service delivery. Governance and Compliance ... Manage and configure IT Service Management (ITSM) tool ...
3 days ago
... latest technology trends, products & services. We're on the lookout ... of Optus delivering customer service brilliance powered by Optimism ... cool tech products and services by sharing your knowledge ... Discounts on Optus products & services (25% discount on all ...
7 days ago
... with the shared common services and Optus management ... incident management processes within service delivery. Ready to reimagine ... in accordance with agreed Service Level Agreements (SLAs) ... framework. Proficiency in IT Service Management (ITSM) tools ServiceNow ...
3 days ago
... the Optus Enterprise Professional Services team. Professional Services Engineering leads delivery of ... for contract compliance and in-service system and capability sustainment. ... The role requires supporting the Service Owners, Transformation Director and the ...
3 days ago