... to deliver results efficiently across Customer Engagement sectors. Resource Management: ... learning and development within the Customer Engagement teams, with an ... within marketing, sales, operations, customer service, and digital activity. Extensive experience ...
21 days ago
... service level agreements. This may require you to work at the customer ... Meet or exceed customer service SLAs! Take ownership of customer issues raised to ... ServiceNow. Deliver a high level of Customer Experience through positive engagement attributable ...
29 days ago
... the phone Retail sales. Collaborating closely with Customer Success, Customer Solutions SLT ... and other customer facing ... in our customer facing teams, delivering outstanding customer experiences aligned ...
19 hours ago
... overall digital product development Understand customer behaviour and drive consistent and ... with key business partners and customers. Innovative and creative problem solver ... across traditional and digital channels (retail, digital, app, responsive) Perks we ...
20 days ago
... create strong connections with our customers. In this newly created role ... the Network Products, Programs and Services Division Leadership Team and will ...
14 days ago
... strong connections with our customers. Are you passionate about ... deliver solutions to our customers! The day to day ... such tools to configure services at scale. Proven understanding ... environment. Works collaboratively with a customer-centric focus, able to ...
12 days ago
... a business fuelled by optimism, unwavering customer focus and a team of amazing ... that impact Optus and its customers What makes you perfect for ... Discounts to Optus products and services, and to over 400 retailers ...
21 days ago
... business powered by optimism, unwavering customer focus and a team of amazing ... ensuring applications meet business and customer expectation through agreed SLA’s ... event-driven Architecture, and Micro-services Architecture (MSA) implementation Extensive ...
5 days ago
... consistently outstanding frontline and customer experiences. The role will ... Centre, and our valuable customers, you will contribute to ... Group IT, Optus Digital, Service and Sales strategy. Pilot a ... to deliver business and customer value, delivering in accordance ...
26 days ago
... mobile, contact centres and retail stores. Focusing on Agile ... engaging and winning new customers. Customer insights and analytics: Researching ... in order to deliver customer-led experiences. Capacity Planning ... to Optus products and services, and to over 400 ...
27 days ago
... create strong connections with our customers. Step into a role that is ... Discounts to Optus products and services, and to over 400 retailers ... bus. Our 999 Metro Connect service connecting you to and from ...
28 days ago
... tasks; Performing data, statistical and customer analysis to understand how campaign ... experience demonstrated ability in Telco/Service industries is desirable SQL ... experience Analytics experience in services industry Strong analytical and conceptual ...
27 days ago
... web, mobile, contact centres and retail stores. The overarching goal of ... personalised payment journeys for our customers’ enhanced convenience and satisfaction. ... world-class digital eCommerce payment services, delivering strategic capability in partnership ...
28 days ago
... lead the Auth Services squad. The Auth Services squad is ... its evolution; working with customers (internal product teams) ... teams. Working with internal customers – developers, builder teams, ... identity and access management services, developer platforms, and ...
29 days ago
... create strong connections with our customers. We're seeking a ... seamless user experience for voice services, and to implement controls ... Collaborate with vendors and service providers to evaluate new ... and ensure alignment to service level agreements. Work with ...
26 days ago
... ensuring issues are resolved to customers satisfaction, whilst maintaining comprehensive ... Agile and Waterfall methodologies, web services and database integrations, Android ... technologies involving spring boot, AWS services, Nodejs. Strong understanding of ...
26 days ago