... for managing the CX program including customer feedback collection ... from an extensive quantitative program, enhanced with qualitative deep ... customers Design and manage program uplifts informed by customer ... to senior and executive management, and to staff at ...
27 days ago
... to-day Customer Advocacy research program requirements, including ongoing monitoring ... and outstanding organisational and time management skills. You thrive on ... monitoring and maintenance supporting CX programs. Experience delivering analytical pieces ...
27 days ago
... providers, workplace managers and claims officers. What you’ll deliver ... programs tailored to an individual’s rehabilitation needs Assist with preventative injury management ... experience applying early injury management strategies Eligibility for membership ...
18 days ago
... responsible for efficient and effective management of our Contact Centre ... and support scalability. Implement workforce management strategies that ensure optimal staffing ... that drive efficiency. Overseeing several programs of varying scope, complexity, and ...
30 days ago