... City of Casey as our Customer Experience Design Lead and play a pivotal role ... Develop and communicate a clear customer experience/ design roadmap that aligns with ... and customer experience objectives. Create customer journey maps and other design artefacts ...
16 days ago
... leaders to deliver quality, consistent customer experiences across a multichannel, tiered model. ... to the delivery of customer operations. Lead the development and implementation ... ll bring Extensive leadership experience in a customer service contact centre ...
10 days ago
... you'll take the lead in managing customer data and overseeing debt ... lesser qualifications with extensive experience. Local Government customer service, property, valuations, ... special rates & fire levy) administration experience. Sound knowledge of the Local ...
16 days ago
... proactive Senior Business Analyst to lead multiple key transformation projects, ... Additionally, you’ll oversee the design, procurement, and integration of a ... business needs. Apply customer experience principles from the Customer Service Delivery Model. ...
5 days ago
... , Private and Community groups, internal customers and a wide range of public ... . What you’ll bring Previous experience in working in a fast-paced ...
8 days ago
... Clinical educator Contribute to the design and implementation of the ... professionals. Utilise specialist knowledge and experience to promote a culture of ... and interpersonal skills, including experience providing constructive feedback and fostering ...
5 days ago
... you're ready to lead a dedicated team and drive ... you. What you’ll deliver Lead, mentor, and develop a ... professional and efficient manner. Lead, drive and execute the ... large volume of transactions. Substantial experience in local government, preferably ...
15 days ago
... role you will lead the planning and future design of Council’s services ... develop strategic service plans and lead reviews. The critical responsibility is ... verbal communication skills. Demonstrated experience in strategic planning, design, evaluation and review ...
2 days ago
... and best practices. Promote a customer service culture, ensuring team awareness ... (e.g. TechnologyOne, QGIS) are desirable. Substantive experience in interface/integration between different ... and databases. Demonstrated ability to lead, coach and develop high- ...
12 days ago
... Methodology and Transformation governance reporting. Lead organising, and scheduling of project ... skills including a strong computer literacy. Experience in producing project documentation, including ... Bye, Service Planning and Review Lead on 9709 9954 and nbye ...
15 days ago
... 're passionate about providing excellent customer service and handling tasks with ... both written and verbal. Proven experience working a high-volume administrative role ... . Excellent MS Office skills including experience in database management. Willingness to ...
16 days ago
... - $102,660 Band 6 (subject to experience) + super The City of Casey ... lesser qualifications with extensive experience. Local Government customer service, property, valuations, ... special rates & fire levy) administration experience. Sound knowledge of the Local ...
16 days ago
... develop critical procurement documentation and lead procurement projects on behalf ... or economics or demonstrated working experience commensurate with the requirements ... encourage people with a disability, lived experience of disability, Aboriginal and Torres ...
11 days ago
... . If you are detail-oriented, customer-focused, and thrive in a collaborative ... . Excellent MS Office skills including experience in database management. Willingness to ... encourage people with a disability, lived experience of disability, Aboriginal and Torres ...
16 days ago