... exceeds our commitments to support customers experiencing vulnerability (CEV) and ensures the ... ); Complaint management experience in financial services; Experience developing strategies for customers in vulnerable ...
15 days ago
... Lead a dynamic, energetic customer service team at the iconic ... retention. By ensuring every customer interaction is memorable, ... our facilities. The Customer Service Coordinator may be ... market-leading customer service and support positive experiences will be ...
22 days ago
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
15 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
15 days ago
... . This will lead to improved customer experiences and Suncorp becoming a more efficient ... initiative to move things forward. Experience in developing and implementing Data ... Learning algorithms is mandatory, with experience working on Databricks being highly ...
26 days ago
... including translating business and customer experience concepts into test hypothesis ... initiatives and enabling proven experience tactics. Digital Experience CoE teams; UX ... Digital and financial services industry experience (Desired) Key Capabilities: ...
15 days ago
... refine QA programs that enhance customer and employee outcomes, as well ... , governance, assurance, or related fields. Experience in quality assurance, risk, or ...
15 days ago
... cause analysis. Work with the Head of Compliance to develop best ... , Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... deliver exceptional experiences we’ve had to become even more customer obsessed ...
15 days ago
... intermediary relationships, deliver exceptional customer service, collaborate with other ... 5 years of product underwriting experience Demonstrated ability to influence in ... environment, reinsurance structures and customer segment Ability to confidently discuss ...
23 days ago
... team that delivers exceptional learning experiences to Motor Claims Melbourne, ... ll bring Learning and Development experience (minimum 2 years) ... support and understanding for customers in some of their ... – and deliver it to customers in a way that feels ...
13 days ago
... $247k including superannuation, commensurate with experience Crown Lands is currently seeking ... motivated senior executive with extensive experience in program or project ... ; a drive to deliver outstanding customer service whilst operating in a complex ...
21 days ago
... 7/8 | Salary relative to experience, and ranges from $106, ... been created for an experienced and innovative Talent ... class public service’ and customer service is at the forefront ... an essential requirement: Sound experience in recruitment best practice ...
22 days ago
... providing quality outcomes for our customer and business Sydney location About ... complex claims involving analysis and experience to arrive at the correct ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
21 days ago
... Clerk Grade 5/6 - Salary relative to experience and ranges from $93,295 ... , you’ll provide top-notch customer service while maintaining robust internal ... solutions. Key knowledge and Experience Substantial experience in financial accounting and with ...
27 days ago
... and making a difference. Previous customer service experience and a high level of computer ... the quality of your learning experience. Following training, we operate a hybrid ... matters. We value the unique experiences, insights and diverse workforce that ...
13 days ago
... quality outcomes for our customer and business Sydney location ... ll bring Proven experience in NSW Workers Compensation Experience in Personal ... support and understanding for customers in some of their ... – and deliver it to customers in a way that feels ...
23 days ago
... , you'll need: Experience that Counts : Previous experience in Workers Compensation claims ... deliver exceptional experiences we’ve had to become even more customer obsessed ... matters. We value the unique experiences, insights and diverse workforce that ...
28 days ago
... MS Office (Word, Excel, Outlook), experience with PDFDocs, Adobe Acrobat, Diligent ... experiences that connect and enrich communities. We are focused on our customers ... ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported ...
22 days ago
... point of contact for customers who have experienced loss or damage to ... bring High level of customer service experience Prior claims experience desirable Excellent communication ... critical thinking Computer literacy and experience navigating multiple systems If ...
20 days ago
... solutions that meet business and customer needs. Raise, and support ... orientated role, from a large organisation. Experience working within engineering teams and ... with a technical community Strong writing experience inclusive of: SOAPs, presentation packs ...
15 days ago