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Customer experience consultant full-time jobs from the company Suncorp group in Sydney (20 jobs)

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... Australia We’re seeking a QA Consultant to join our Operational Excellence ... to influence and engage stakeholders Experience with change management and the ... @suncorp.com.au PD - QA Consultant.docx
13 hours ago
  • Suncorp Group
  • Sydney
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
25 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
26 days ago
  • Suncorp Group
  • Sydney
... behalf of the customer, by delivering a brilliant customer experience when our customers need us ... you’ll bring Previous experience in a high touch customer service environment (note ... exceptional experiences we’ve had to become even more customer obsessed ...
12 days ago
  • Suncorp Group
  • Sydney
... make a meaningful impact in a dynamic, customer-focused environment. What You’ll ... expertise in change management and experience leading complex workforce programs What ... team members and with our customers. If you require any support ...
12 days ago
  • Suncorp Group
  • Sydney
... people, building stronger relationships with customers, and leveraging the power ... Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... exceptional experiences we’ve had to become even more customer obsessed ...
25 days ago
  • Suncorp Group
  • Sydney
... and delivering solutions to internal customers Responsible for product roadmaps ... ll bring 5+ years technology experience with 3+ years’ experience in leading people & ... productive team dynamics and coaching Experienced technology background and foundational ...
25 days ago
  • Suncorp Group
  • Sydney
... -proof solutions that impact customer and employee experiences. Are you an accomplished ... Suncorp's AI roadmap, focusing on customer problem-solving through human-centered ... industry best practices, with practical experience in generative AI applications Ability ...
25 days ago
  • Suncorp Group
  • Sydney
... legislation as required. Skills & Experience: 5-10 years’ experience managing a portfolio of liability ... claims Insurance Claims experience Knowledge and use of Mainframe ... team members and with our customers. If you require any support ...
10 days ago
  • Suncorp Group
  • Sydney
... that enhance the employee experience. If you have a ... related projects that enhance customer satisfaction and operational efficiency ... , and systems management; experience with project management and Agile ... members and with our customers. If you require any ...
17 days ago
  • Suncorp Group
  • Sydney
... rates, ROI, and customer acquisition costs. This role ... Marketing Desired 2-4+ years marketing experience in a similar environment ( ... digital marketing and/or customer marketing. Executing digital media ... forward by our shared customer-obsession and supported ...
26 days ago
  • Suncorp Group
  • Sydney
... practitioners and leaders Collaborative and customer focussed, supportive team culture ... and procedures. You will have experience supporting large-scale technology change ... and people engagement related change experience – Mandatory Familiar with change ...
10 days ago
... service transition and change management. Experience working in a medium/large ... partnership. Solid understanding of customer-facing applications and underpinning infrastructure ... skills with strong reporting experience Portfolio Manager Service Performance. ...
13 hours ago
  • Suncorp Group
  • Sydney
... solutions that meet business and customer needs. Raise, and support ... orientated role, from a large organisation. Experience working within engineering teams and ... with a technical community Strong writing experience inclusive of: SOAPs, presentation packs ...
23 days ago
  • Suncorp Group
  • Sydney
... simpler and better for our customers and each other. Overview ... programs, including 5+ years’ experience in schedule management of projects ... in top consulting firms Experience with Agile delivery practices ... members and with our customers. If you require any ...
19 days ago
  • Suncorp Group
  • Sydney
... , simpler, and better for our customers and each other. As a Senior ... , or Information Technology Minimum 6 years’ experience within Data Engineering with minimum ... availability production systems is desirable Experience with Databrick, DBT, Python and ...
21 days ago
  • Suncorp Group
  • Sydney
... or finance 3+ years’ experience within a financial services organisation Experience with analysis and ... and business writing skills with experience in reporting to management ... deliver exceptional experiences we’ve had to become even more customer obsessed ...
11 days ago
  • Suncorp Group
  • Sydney
... and making a difference. Previous customer service experience and a high level of computer ... the quality of your learning experience. Following training, we operate a hybrid ... matters. We value the unique experiences, insights and diverse workforce that ...
23 days ago
  • Suncorp Group
  • Sydney
... A combination of theoretical and practical experience (3+ years) reviewing, selecting and ... background incorporating direct investment management experience is desirable although not ... exceptional experiences we’ve had to become even more customer obsessed ...
25 days ago
  • Suncorp Group
  • Sydney
... HR transformation/System Implementation project experience Collaborative and supportive team environment ... on significant transformation for our customers, there is plenty of opportunity ... make a meaningful difference for our customers and our communities. We’re ...
11 days ago