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Customer experience specialist full-time jobs from the company Suncorp group in Sydney (30 jobs)

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... Manager, Sponsorships (Brand & Customer Experience team) Permanent Role Location ... develop sponsorship related experiences for innovative customer experiences to support channels ... optimisation Understanding of customer-based experience and brand principles ...
28 days ago
  • Suncorp Group
  • Sydney
... can be. Our Claim Specialists are Customer obsessed experts who manage ... expert our Specialists understand what’s required to finalize a customer’s Major Loss ... behalf of the customer, by delivering a brilliant customer experience when our customers need us ...
9 days ago
Description: Specialist – Brand Reputation Insights Permanent ... team delivers insights which informs customer strategy, customer experience activity, brand strategy/segment ... our commercial/financial plans. The Specialist, Brand Reputation Insights provides ...
28 days ago
  • Suncorp Group
  • Sydney
... the role: The Digital Marketing Specialist is responsible for executing, measuring ... or Marketing Desired 2-4+ years marketing experience in a similar environment (either Client ... on digital marketing and/or customer marketing. Executing digital media – SEM ...
23 days ago
  • Suncorp Group
  • Sydney
... point of contact for customers who have experienced loss or damage to ... bring High level of customer service experience Prior claims experience desirable Excellent communication ... critical thinking Computer literacy and experience navigating multiple systems If ...
28 days ago
  • Suncorp Group
  • Sydney
... transformation of end-to-end customer experience while creating value through digitisation ... peers, co-workers, leaders, and customers Your ambition, flexibility, resilience, and ... selves. We value the unique experiences, insights and diverse workforce that ...
27 days ago
  • Suncorp Group
  • Sydney
... operations while delivering an exceptional customer experience. This role will involve ... What you'll bring Experience working within a customer service environment (required) ... process knowledge (desired) ClaimCenter experience (desired) If this opportunity ...
28 days ago
... , payment, settlement, specialists and stakeholders involved Respond to customer requests within expected ... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ...
22 days ago
  • Suncorp Group
  • Sydney
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
22 days ago
  • Suncorp Group
  • Sydney
... make a meaningful impact in a dynamic, customer-focused environment. What You’ll ... expertise in change management and experience leading complex workforce programs What ... team members and with our customers. If you require any support ...
9 days ago
  • Suncorp Group
  • Sydney
Description: Provide customer focused technical support ... provide expert, timely, and customer-focused technical assistance to ... make decisions and own customer outcomes whilst adhering to ... 'll bring 2+ years claims experience (desired) Coaching qualification or ...
28 days ago
  • Suncorp Group
  • Sydney
... role is to provide specialist breach management advice ( ... provision of strategic and specialist oversight and compliance ... , Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... experiences we’ve had to become even more customer ...
21 days ago
  • Suncorp Group
  • Sydney
... -proof solutions that impact customer and employee experiences. Are you an accomplished ... Suncorp's AI roadmap, focusing on customer problem-solving through human-centered ... industry best practices, with practical experience in generative AI applications Ability ...
22 days ago
  • Suncorp Group
  • Sydney
... decisions with respect to our specialist portfolio Engage with internal stakeholders ... legislation as required. Skills & Experience: 5-10 years’ experience managing a portfolio of liability ... team members and with our customers. If you require any support ...
7 days ago
  • Suncorp Group
  • Sydney
... and delivering solutions to internal customers Responsible for product roadmaps ... ll bring 5+ years technology experience with 3+ years’ experience in leading people & ... productive team dynamics and coaching Experienced technology background and foundational ...
21 days ago
  • Suncorp Group
  • Sydney
... that enhance the employee experience. If you have a ... related projects that enhance customer satisfaction and operational efficiency ... , and systems management; experience with project management and Agile ... members and with our customers. If you require any ...
14 days ago
  • Suncorp Group
  • Sydney
... team engagement, deep understanding of customer and intermediary needs, while ... and external customers What you'll bring 5+ years Insurance experience 1+ year in ... Commercial Claims 2+ years leadership experience Completed or completing ANZIIF studies ...
28 days ago
... providing quality outcomes for our customer and business Sydney location About ... , systems, processes or procedures Provides specialist technical and/or professional advice ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
28 days ago
... providing quality outcomes for our customer and business Sydney location About ... , systems, processes or procedures Provides specialist technical and/or professional advice ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
28 days ago
  • Suncorp Group
  • Sydney
... and making a difference. Previous customer service experience and a high level of computer ... the quality of your learning experience. Following training, we operate a hybrid ... matters. We value the unique experiences, insights and diverse workforce that ...
20 days ago
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