... pain points and improve the customer experience. Facilitate Customer Forums bringing together key ... Stakeholder Relationships: Customer Service Customer Experience & Strategy team Customer Service Performance & Insights Customer Service Business ...
28 days ago
... : Martech Lead – Brand & Customer Experience Permanent Role Location Sydney, Melbourne, ... with the wider Brand & Customer Experience areas to ensure teams are ... also focuses on advancing Brand & Customer Experience towards a data maturity & compliance ...
9 days ago
... and maintain key customer experience platforms and artefacts, ... Customer Experience, Learning & Change teams. Customer Advocate office Business Performance & Reporting teams Customer Experience ... 2 years’ experience in similar Customer Experience roles and / ...
7 days ago
... to effectively meet customer needs and enhance overall customer experience. • Assist KYC compliance ... ) Proven experience in a customer focused environment Stakeholder engagement Effective communication Customer – exemplary customer focus ...
7 days ago
... a profound impact on our customer experience journey? Join us and lead ... challenges and improve the overall customer experience. Advocate for fair dispute ... level. Demonstrated experience in leading strategy implementation. Exceptional customer-centric mindset. ...
28 days ago
... delivering ‘world leading’ digital customer experiences. Working with a dedicated multi ... effective, high-value Digital customer experiences Provide business expertise of ... to improving customer experience and delivering high quality customer solutions within ...
28 days ago
... simpler, and better for our customers and each other. As ... a Bank Customer Platforms Engineer, you have ... term strategy. As a Bank Customer Platforms Engineer you have a ... 5 years appropriate industry experience in large enterprise organisation ...
21 days ago
... role in delivering ‘world leading’ customer experience by working with a cross-functional ... changes to automated and physical customer correspondence documents and notices (e.g. ... At least 5 years of insurance experience, with a minimum of 3 years in ...
3 days ago
... team users. Maintain Customer Experience Cloud (formerly Customer Community) including external ... computer or a related discipline Demonstrated experience (3-5 years’) as a Salesforce ... as outstanding customer service and communication skills Experience working ...
16 days ago
... and breaches, ensuring a high-quality customer experience. Identify and address control weaknesses ... Minimum of 3 years’ experience in Risk related domain Experience and expertise in ... , Control Frameworks etc Demonstrated experience in Home Lending or Financial ...
28 days ago
... is to enable Brand & Customer Experience (BCX) leaders to make decisions ... data and analysis field. Experience working in a similar environment ... intermediate/advanced database query / reporting experience, intermediate/advanced competency with Microsoft ...
23 days ago
... products (including modular products), seamless customer experiences, and support delivery of a ... or Personal Injury Insurance Some experience organising & facilitating engagement ... across cross-functional teams. Experience developing presentation materials to ...
3 hours ago
... products (including modular products), seamless customer experiences, and support delivery of a ... or Personal Injury Insurance Some experience organising & facilitating engagement ... across cross-functional teams. Experience developing presentation materials to ...
23 days ago
... their fields and passionate about customer experience. Work from home and office ... including Product Owners, Writers, Adobe Experience Manager (AEM) Content Authors, ... design showcase activities. Skills & Experience: Preferably tertiary qualification in design ...
28 days ago
... digital assets, including customer experience optimisation, new business ... initiatives, enabling an exceptional customer experience within the Insurance business ... 3 years’ experience in Customer experience management Minimum 2 years’ experience working with ...
5 days ago
... motorcycles paired with delivering exceptional customer service? Join Shannons Insurance in ... from our new and existing customers Providing information and product knowledge ... matters. We value the unique experiences, insights and diverse workforce that ...
11 days ago
... life cycle Good knowledge and experience of ITSM and IT Operations ... complex simple and bring our customers peace of mind when it ... driven forward by our shared customer obsession and supported at every ...
2 days ago
... the existing broker and end customer relationships to provide a complete ... you will bring: Minimum 5 years’ experience in the Workers Compensation industry ... end clients and intermediaries Strong customer service background Proficient understanding of ...
9 days ago
... Uncover and interpret customer insights to inform customer propositions and campaigns ... Key Stakeholder Relationships: Internal Relationships Customer & Strategy COEs E Commerce VBTs ... years in related marketing fields Experience working in Financial Services ...
9 days ago
... location About the role The Customer Correspondence team partners and ... planning, execution, and governance of customer correspondence projects. The objective of ... services (preferably insurance) Project management experience Track record of working in ...
28 days ago