... Manager, Sponsorships (Brand & Customer Experience team) Permanent Role Location ... develop sponsorship related experiences for innovative customer experiences to support channels ... optimisation Understanding of customer-based experience and brand principles ...
21 days ago
... transformation of end-to-end customer experience while creating value through digitisation ... with peers, co-workers, leaders, and customers Your ambition, flexibility, resilience ... selves. We value the unique experiences, insights and diverse workforce ...
20 days ago
... operations while delivering an exceptional customer experience. This role will involve working ... operational reporting for relevant team leaders and managers Manage the ... What you'll bring Experience working within a customer service environment (required) ...
21 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
16 days ago
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
15 days ago
... behalf of the customer, by delivering a brilliant customer experience when our customers need us ... you’ll bring Previous experience in a high touch customer service environment (note ... exceptional experiences we’ve had to become even more customer obsessed ...
2 days ago
... delivers insights which informs customer strategy, customer experience activity, brand strategy ... customer behaviour / research) to derive a strategic direction that business leaders can ... Proficient application of customer and experience data to create models ...
21 days ago
... meaningful impact in a dynamic, customer-focused environment. What You’ll ... employee concerns and guiding leaders on fair and ... high-stress periods Support leaders through transitions such as ... in change management and experience leading complex workforce programs ...
2 days ago
Description: Provide customer focused technical support ... provide expert, timely, and customer-focused technical assistance to ... make decisions and own customer outcomes whilst adhering to ... 'll bring 2+ years claims experience (desired) Coaching qualification or ...
21 days ago
... people, building stronger relationships with customers, and leveraging the power ... Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... exceptional experiences we’ve had to become even more customer obsessed ...
15 days ago
... solutions that impact customer and employee experiences. Are you an ... AI roadmap, focusing on customer problem-solving through human ... AI applications Work with leaders to bring external insights ... practices, with practical experience in generative AI applications ...
15 days ago
... that enhance the employee experience. If you have a ... related projects that enhance customer satisfaction and operational efficiency ... , and systems management; experience with project management and Agile ... members and with our customers. If you require any ...
7 days ago
... and delivering solutions to internal customers Responsible for product roadmaps and ... platform assets Partner with executive leaders to drive strategic agenda Manage ... ’ll bring 5+ years technology experience with 3+ years’ experience in leading people & teams ...
15 days ago
... team engagement, deep understanding of customer and intermediary needs, while ... and external customers What you'll bring 5+ years Insurance experience 1+ year in ... Commercial Claims 2+ years leadership experience Completed or completing ANZIIF studies ...
21 days ago
... rates, ROI, and customer acquisition costs. This role ... Marketing Desired 2-4+ years marketing experience in a similar environment ( ... digital marketing and/or customer marketing. Executing digital media ... forward by our shared customer-obsession and supported ...
16 days ago
... legislation as required. Skills & Experience: 5-10 years’ experience managing a portfolio of liability ... claims Insurance Claims experience Knowledge and use of Mainframe ... team members and with our customers. If you require any support ...
14 hours ago
... providing quality outcomes for our customer and business Sydney location About ... with the Technical Specialist and Leader to identify development opportunities for ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
21 days ago
... and making a difference. Previous customer service experience and a high level of computer ... the quality of your learning experience. Following training, we operate a hybrid ... matters. We value the unique experiences, insights and diverse workforce that ...
13 days ago
... providing quality outcomes for our customer and business Sydney location About ... with the Technical Specialist and Leader to identify development opportunities for ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
21 days ago
... impact to the Home Claims Customers frontline teams is minimised. ... and collaboration across teams. Drive customer service, financial and people engagement ... 3+ years home claims experience. Essential 3-5 years commercial experience in insurance or financial ...
21 days ago
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