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Customer service centre manager jobs from the company Suncorp group in Sydney (19 jobs)

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Description: Expressions of interest - Assessing Manager – 5 Month Secondment/Fixed Term Contract ... methodology. Proven ability to deliver customer service excellence Strong analytical skills with ...
13 days ago
  • Suncorp Group
  • Sydney
... role The Platform Delivery Manager orchestrates the collective delivery ... Plan. The Platform Delivery Manager will work closely with ... Squads. The Platform Delivery Manager plays a key role with ... Excellent knowledge of IT service principles including ITIL, process ...
9 days ago
... of Business Development Managers through effective coaching, ... customer engagement; attracting new customers and deepening relationships with existing customers ... engagement, promotes service excellence and ... Partnerships, COI (Centres of Influence), VIPs ...
19 days ago
  • Suncorp Group
  • Sydney
... the role: This Test Manager role is to lead the ... Test Strategy. The Test Manager manages and co-ordinates all ... Industry experience (would consider Financial Services) 2- 6 years of previous Test ... similar - mandatory PD Test Manager Jan 2024 (2).docx For more ...
20 days ago
  • Suncorp Group
  • Sydney
... and continuous improvement of the Customer Service Program of Work. Key ... outcomes Build effective relationships within Customer Service and across Suncorp Delivery Functions ... knowledge of the business within Customer Service (highly desired) Proficient or ...
17 days ago
  • Suncorp Group
  • Sydney
... pride in delivering exceptional service to our customers by managing their claim ... Code of Practice Deliver exceptional customer service by handling inbound and outbound ... ’ll bring High level of customer service experience Prior claims experience (desirable ...
19 days ago
... a passion for providing exceptional customer service and driving positive outcomes? ... possible recovery. Exceptional Customer Service: Providing top-notch customer service is our priority ... and empathy for our customers, understanding their unique situations ...
22 days ago
  • Suncorp Group
  • Sydney
... a knack for exceptional customer service? Shannons is currently looking ... new and existing customers Providing information and ... provide a unique service to ensure your customers can drive ... motorbikes is essential Outstanding customer service skills and the ...
22 days ago
... a growing team of Test Managers, Test Leads and Test Analysts ... someone with strong call centre experience who can assist ... are delivered to meet our customer needs. What you’ll ... 2 years' experience in call centre environments, particularly with telephony systems ...
10 days ago
  • Suncorp Group
  • Sydney
... relationships with colleagues including Product Managers, IT, underwriting and actuarial Formulate ... that all prices sent to customers are accurate and in line ...
10 days ago
  • Suncorp Group
  • Sydney
... role will support the Enablement Manager and wider Home Transformation & Enablement ... insurance, claims and/or financial services experience If this opportunity sounds ...
9 days ago
  • Suncorp Group
  • Sydney
... Ensure our distributors meet the customer’s needs appropriately and in line ... opportunities across insurance and corporate services. We promote a high-performance culture ... team members and with our customers. For more information or if ...
10 days ago
  • Suncorp Group
  • Sydney
... underlying value proposition to customers, and the customer experience throughout the ... insurance claims, market environment and customer segments Strength in leadership and ... opportunities across insurance and corporate services. We promote a high-performance ...
16 days ago
  • Suncorp Group
  • Sydney
... on delivering Scheme obligations, tailored customer experiences and data integrity. This ... Commercial and Direct Customer Solutions Team in customer interactions Train and ... the Insurance industry or financial services Strong presentation skills Well-developed ...
17 days ago
  • Suncorp Group
  • Sydney
... people, building stronger relationships with customers, and leveraging the power of ... to the Data Analytics Portfolio Manager and relevant stakeholder/s. Contribute to ... essential. Experience working in Financial Services, Forensic, Actuarial Science, IT Audit ...
7 days ago
  • Suncorp Group
  • Sydney
... and appropriate treatment and rehabilitation services, and recommendations for future rehabilitation ... across insurance, banking, and corporate services. We promote a high-performance culture ... team members and with our customers. For more information or if ...
18 days ago
  • Suncorp Group
  • Sydney
... sourced personal injury claims management services, especially within the NSW ... performance and quality to maximise customer outcomes and minimise remuneration deductions ... opportunities across insurance and corporate services. We promote a high-performance ...
17 days ago
  • Suncorp Group
  • Sydney
... in accordance with the Service Standard requirements Determine coverage ... instruct and liaise with service providers including solicitors Maintain ... as a Diploma in Financial Services General Insurance) would be ... members and with our customers. If you require any ...
19 days ago
  • Suncorp Group
  • Sydney
... and commercial relationships with Outsource Service providers Our Portfolio Commercial Leaders ... when necessary Track supplier performance, service levels, metrics, and performance incentive ... partners Act as an account manager ITO Strategic Partners & IT ...
20 days ago