... About the role The Manager Non-Fleet will partner ... claims team, ensuring exceptional customer service. The role emphasizes strong ... engagement, deep understanding of customer and intermediary needs, while ... (well regarded) PD - Manager Non-Fleet.pdf If this ...
27 days ago
... unwavering support and understanding to customers during some of their most ... assessors and external vendors. Inform customers about their policy entitlements and ... people and making a difference. Previous customer service experience and a high level of ...
19 days ago
... our UX and AI Design Manager, you will help shape Suncorp ... drive design thinking, placing the customer experience at the forefront of ... refine design principles to guide customer-facing GenAI applications, ensuring ethical ...
21 days ago
Description: Manager, Sponsorships (Brand & Customer Experience team) Permanent Role ... brand engagement and experiences Drive customer and audience interactions. Key ... sponsorship related experiences for innovative customer experiences to support channels/ ...
27 days ago
... Opportunity As an AI Innovation Manager, you’ll work in shaping ... future-proof solutions that impact customer and employee experiences. Are you ... Suncorp's AI roadmap, focusing on customer problem-solving through human-centered ... .com.au AI Innovation Manager.docx
21 days ago
... people, building stronger relationships with customers, and leveraging the power of ... delivery of expert compliance advisory services. Drive a high quality of ... & Compliance within Insurance or Financial Services - Mandatory Track record of successful ...
21 days ago
... a People Manager within Suncorp’s People, Legal & Corporate Services team, ... impact in a dynamic, customer-focused environment. What You’ ... leadership, ideally within professional services, banking, finance, or ... members and with our customers. If you require ...
8 days ago
... , building stronger relationships with customers, and leveraging the power ... perform the role) 7+ years financial services experience (mandatory). A combination of ... 3+ years) reviewing, selecting and managing managers (mandatory). A fund management background ...
21 days ago
... drive best in class customer outcomes through the design ... into the Home Claims Customers business. The Delivery lead ... to the Home Claims Customers frontline teams is minimised. ... collaboration across teams. Drive customer service, financial and people engagement ...
27 days ago
... We are currently looking for customer service experts to join our Major ... of the customer, by delivering a brilliant customer experience when our customers need us ... Previous experience in a high touch customer service environment (note this is a phone ...
8 days ago
... and manage expectations Effectively manage customer expectations in line with ... claims in accordance with customer service expectations and service level agreements Effective decision ... ll bring High level of customer service experience Prior claims experience ...
27 days ago
... market leading proactive claims customer service to Commercial & Consumer ... customers throughout all claim’s interactions, delivering professional and brilliant service ... strategies to minimise customer escalations Identify customers experiencing vulnerability ...
22 days ago
... for relevant team leaders and managers Manage the communications of key ... and other relevant parties Assist Managers with collation of key reporting ... 'll bring Experience working within a customer service environment (required) General Insurance knowledge ...
27 days ago
... people, building stronger relationships with customers, and leveraging the power of ... in a similar position within financial services or related industry Minimum of ... had to become even more customer obsessed, innovative and performance driven ...
27 days ago
... discipline roles Experience within a financial services organisation, or strong interest in ... had to become even more customer obsessed, innovative and performance driven ... people, our business, and our customers. We’d love to see your ...
29 days ago
Description: Provide customer focused technical support ... expert, timely, and customer-focused technical assistance to ... quality results to relevant managers Work proactively and collaboratively ... make decisions and own customer outcomes whilst adhering to ...
27 days ago
... Master, Product Owner & Project Delivery Manager. You will also assist in ... solutions that meet business and customer needs. Raise, and support mitigation ...
19 days ago
... practitioners and leaders Collaborative and customer focussed, supportive team culture Significant ... & Execution Assist the Change Manager/s as needed in the implementation ... related tasks. Support the Change Manager/s in establishing and managing communication ...
6 days ago
... through Best in Class claims service to our targeted market segment ... across insurance, banking and corporate services. We promote a high-performance culture ... team members and with our customers. If you require any support ...
6 days ago
... on significant transformation for our customers, there is plenty of opportunity ... Master/Project Manager in a large complex insurance/financial services organisation Previous experience ... make a meaningful difference for our customers and our communities. We’re ...
7 days ago
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