Where
Where

Head of customer experience jobs from the company Suncorp group in Sydney (30 jobs)

Sort by:
... Manager, Sponsorships (Brand & Customer Experience team) Permanent Role Location ... develop sponsorship related experiences for innovative customer experiences to support channels ... optimisation Understanding of customer-based experience and brand principles ...
24 days ago
  • Suncorp Group
  • Sydney
... of end-to-end customer experience while creating value through ... , co-workers, leaders, and customers Your ambition, flexibility, resilience, ... held in our Brisbane head office with your graduate ... . We value the unique experiences, insights and diverse workforce ...
23 days ago
  • Suncorp Group
  • Sydney
... operations while delivering an exceptional customer experience. This role will involve ... What you'll bring Experience working within a customer service environment (required) ... process knowledge (desired) ClaimCenter experience (desired) If this opportunity ...
24 days ago
  • Suncorp Group
  • Sydney
... thinking, placing the customer experience at the forefront of ... of AI-driven user experiences at Suncorp. What ... customer-facing GenAI applications, ensuring ethical, safe, and user-friendly experience ... focused learning Hands-on experience with tools like Figma ...
18 days ago
... resolution strategies to minimise customer escalations Identify customers experiencing vulnerability and take appropriate ... action to ensure the customer is ...
19 days ago
  • Suncorp Group
  • Sydney
... behalf of the customer, by delivering a brilliant customer experience when our customers need us ... you’ll bring Previous experience in a high touch customer service environment (note ... exceptional experiences we’ve had to become even more customer obsessed ...
6 days ago
... delivers insights which informs customer strategy, customer experience activity, brand strategy/ ... extensive market research agency/consultancy experience (Desired) Key Capabilities: ... . Proficient application of customer and experience data to create models ...
24 days ago
  • Suncorp Group
  • Sydney
... make a meaningful impact in a dynamic, customer-focused environment. What You’ll ... expertise in change management and experience leading complex workforce programs What ... team members and with our customers. If you require any support ...
5 days ago
  • Suncorp Group
  • Sydney
... cause analysis. Work with the Head of Compliance to develop best ... , Business, Management, Finance) - Desired 5+ years’ experience in Operational Risk & Compliance within ... deliver exceptional experiences we’ve had to become even more customer obsessed ...
18 days ago
  • Suncorp Group
  • Sydney
Description: Provide customer focused technical support ... provide expert, timely, and customer-focused technical assistance to ... make decisions and own customer outcomes whilst adhering to ... 'll bring 2+ years claims experience (desired) Coaching qualification or ...
24 days ago
  • Suncorp Group
  • Sydney
... -proof solutions that impact customer and employee experiences. Are you an accomplished ... Suncorp's AI roadmap, focusing on customer problem-solving through human-centered ... industry best practices, with practical experience in generative AI applications Ability ...
18 days ago
  • Suncorp Group
  • Sydney
... and delivering solutions to internal customers Responsible for product roadmaps ... ll bring 5+ years technology experience with 3+ years’ experience in leading people & ... productive team dynamics and coaching Experienced technology background and foundational ...
18 days ago
  • Suncorp Group
  • Sydney
... that enhance the employee experience. If you have a ... related projects that enhance customer satisfaction and operational efficiency ... , and systems management; experience with project management and Agile ... members and with our customers. If you require any ...
10 days ago
  • Suncorp Group
  • Sydney
... team engagement, deep understanding of customer and intermediary needs, while ... and external customers What you'll bring 5+ years Insurance experience 1+ year in ... Commercial Claims 2+ years leadership experience Completed or completing ANZIIF studies ...
24 days ago
  • Suncorp Group
  • Sydney
... rates, ROI, and customer acquisition costs. This role ... Marketing Desired 2-4+ years marketing experience in a similar environment ( ... digital marketing and/or customer marketing. Executing digital media ... forward by our shared customer-obsession and supported ...
19 days ago
  • Suncorp Group
  • Sydney
... legislation as required. Skills & Experience: 5-10 years’ experience managing a portfolio of liability ... claims Insurance Claims experience Knowledge and use of Mainframe ... team members and with our customers. If you require any support ...
3 days ago
... providing quality outcomes for our customer and business Sydney location About ... complex claims involving analysis and experience to arrive at the correct ... 'll bring Proven experience in NSW Workers Compensation Experience in Personal Injury ...
24 days ago
  • Suncorp Group
  • Sydney
... and making a difference. Previous customer service experience and a high level of computer ... the quality of your learning experience. Following training, we operate a hybrid ... matters. We value the unique experiences, insights and diverse workforce that ...
16 days ago
... quality outcomes for our customer and business Sydney location ... ll bring Proven experience in NSW Workers Compensation Experience in Personal ... support and understanding for customers in some of their ... – and deliver it to customers in a way that feels ...
24 days ago
  • Suncorp Group
  • Sydney
... impact to the Home Claims Customers frontline teams is minimised. ... and collaboration across teams. Drive customer service, financial and people engagement ... 3+ years home claims experience. Essential 3-5 years commercial experience in insurance or financial ...
24 days ago
  • 1
  • 2