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Resolution adviser full-time jobs from the company The law society of nsw in Sydney (3 jobs)

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  • The Law Society of NSW
  • Sydney
... Customer Experience, for call routing, resolution and escalation, ensuring timely and ... Satisfaction Score (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT ... to the appropriate resources for resolution. Strong customer service background, ...
22 days ago
  • The Law Society of NSW
  • Sydney
... charged with the investigation and resolution of complaints about solicitors under ...
25 days ago
  • The Law Society of NSW
  • Sydney
... include: Ensuring timely answering and resolution of calls to the PSU ...
25 days ago