... DATA The Managed Services Service Desk Agent is a senior service desk resource and the ... resulting incidents or service requests. The Managed Services Service Desk Agent applies standard ... tickets opened by the service desk. Identifies gaps and shortcomings ...

26 days ago

Service Desk Analyst

Harvey Norman
Sydney

... role Reporting to the Service Desk Manager and based onsite ... . Provide excellent customer service to Harvey Norman staff ... improvement of the IT Service Desk function by identifying areas ... providing high-quality customer service. Excellent verbal and written ...

16 days ago

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