Description:
DescriptionHow will I help?
As the Senior Product Manager for Personal Loans, you will develop and lead the customer acquisition and growth strategy for the personal lending portfolio. Your responsibilities will include managing the sales funnel, improving loan application conversion rates, and collaborating with key business partners across marketing, digital, operations, and technology to drive sales and enhance the overall customer experience. You will also contribute to business growth through data-driven insights, lead initiatives to improve operational efficiency, and track performance to ensure targets are met.
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
To succeed in this role, you will need:
- Proactive self-starter with strong people influencing and relationship-building skills
- Min 7 years’ experience in financial services, ideally in consumer lending or product management.
- Proven track record in driving business growth and sales outcomes
- Demonstrated experience in identifying and developing business initiatives from inception to successful execution. Demonstrates a keen ability to recognise and capitalise on emerging growth opportunities
- Strong knowledge of the consumer credit market and relevant regulatory frameworks (e.g., Responsible Lending)
- Deep understanding of personal loan and car loan products is a significant advantage
- Ability to use data to provide meaningful insights and support decision-making
- Customer-centric mindset with strong attention to detail
- Comfortable working in a fast-paced, evolving environment
- Tertiary qualification in business, marketing, finance, or a related field
What’s it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au
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