Description:
- Be the face of RAA, providing real-time solutions to our valued members
- Casual position based at our Adelaide store
- March 17th commencement, $41.19 per hour
Your new opportunity
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we want you to join our team! Reporting to the Adelaide & Mt Barker Shop Manager, you'll provide immediate and effective solutions to our members, ensuring every interaction leaves a positive and lasting impression.
In addition, you will:
- Deliver outstanding customer service to members and customers.
- Become multi-skilled and able to provide information to new and existing members about all of RAA’s extensive products including Insurance and Road Service.
- Resolve inquiries promptly and efficiently.
- Utilise procedures and guidelines to make good business decisions for RAA and our members.
- Collaborate with a supportive and dynamic team.
Hours
Full-time training from March 17th- March 28th.
After training you will be working approximately 20-30 hours per week, with shifts scheduled on both weekdays and weekends.
About you
You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:
- A genuine passion for helping others.
- Proficient with the use of computers.
- A passion for achieving and exceeding targets.
- Ability to build rapport with members and teammates.
- Solid attention to detail and the ability to multi-task.
- Strong communication skills both verbally and in writing.
- Previous retail or customer service experience is essential.
About us
As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing!), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
How to apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday February 17th.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.