Porter

Description:

Company Description

About Novotel Surfers Paradise…

Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

#BELIMITLESS #workyourway

Job Description

Our Front Office team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include:

• Welcoming guests
• Carrying luggage
• Escorting guests to their rooms
• Explaining hotel facilities
• Maintaining the cleanliness standards of the Hotel entrance
• Delivering amenities and other items to guest rooms
• Providing tourism information including dining and entertainment recommendations
• Promoting the Accor Live Limitless Loyalty Program
• Ability to work a flexible 7-day roster including AM and PM shifts.
  
  

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

Qualifications

The successful candidate will have previous experience in a similar role plus:

• Ability to lift sometimes heavy luggage
• Ability to work unsupervised
• Ability to provide prompt and efficient service including upselling advantageous
• Time management skills with the ability to multi-task
• Responsible Service of Alcohol
• Must have Full Australian working rights
  
  

Additional Information

So, when will you be joining us?

The Novotel Brand Is Part Of The Accor Group. As The Global Market Leader, Accor Hotels Offers a Worldwide Network Of Hospitality And Tourism Services, With a Diverse Portfolio Of Renowned Brands. Just a Few Of The Perks Include

• Ongoing career and professional development opportunities
• A rewarding work environment
• Global discounts on hotel accommodation & Food and Beverage
  
  

What’s in it for you?

• Uniform provided
• Paid birthday leave after six months
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurant’s
• A collaborative, vibrant culture
• Professional development opportunities
• ACCOR Career Milestone celebrations
• A reward and recognition program
  
  

What are you waiting for? APPLY NOW!