Description:
- Located at Wilpena Resort in the stunning Flinders Ranges, SA
- Join a fun, talented team from April to October 2025
- Competitive pay rates with accommodation and meals at great rates
About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Resorts - Wilpena , the gateway to the breathtaking Flinders Ranges, 430 kilometers north of Adelaide. Experience the beauty of the 800 million-year-old natural amphitheatre of Wilpena Pound and share in unforgettable adventures like scenic flights, 4WD tours, mountain biking, bushwalking, and Aboriginal cultural experiences. As the only accommodation in the Ikara-Flinders Ranges National Park, our resort offers a variety of stunning options, from glamping tents to modern resort rooms and campsites. Enjoy delicious local cuisine, exceptional stargazing, and become part of a team that immerses visitors in Australia’s stunning landscapes!
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Wilpena Resort recognises their commitment to traditional owners of the land in which we operate, and therefore, encourage applications from Adnyamathanha peoples.
About the Role
At Discovery Resorts - Wilpena we offer a range of tours including Nature & Geology based tours through the gorges, sunset tours, walking tours, shuttle and transfer services, cultural tours and Welcome to Country.
As a Tour Guide you are central to ensuring the very highest levels of service and safety while leading our tours.
Please note: to be a cultural tour guide at Discovery Resorts - Wilpena you must be Adnyamathanha with knowledge and understanding of culture and local sites, and a passion for sharing this culture with guests.
Our tours are at the heart of what we do, and we are seeking passionate and knowledgeable guides to create exceptional experiences for our guests.
- Conducting shuttles for visitors and tour groups
- Conducting private transfers between Discovery Resort -Wilpena and the local area, including Hawker, Rawnsley and Wilpena Airstrip
- Cleaning and maintaining the tour vehicles to the highest standard
- Assisting in the Visitor Centre, engaging with visitors and guests to promote and book tours as well as assisting with general enquiries and campground check-ins
- Answer guest enquiries, provide recommendations, and assist with special requests
- Guiding tours and providing the highest level of friendly and professional service to your group, while ensuring safety standards and regulations are upheld for the duration of tour
- Manage time effectively to ensure tours stay on schedule
About you
- Excellent communication skills and presentation
- Previous tour guiding experience is preferred but not essential
- Passion for outdoors, nature and wildlife, geology, and indigenous culture and tourism
- Strong interpersonal skills and the ability to engage with diverse audiences
- Commitment to providing a high level of guest experience
- Strong time management
- Australian C - Class Drivers licence required – MR licence preferred
- Drivers Accreditation required – large vehicle preferred
- First Aid, Working with Children and RSA (SA) all essential
Why work for us
- Competitive pay rates
- Accommodation and meals at great rates
- Join a fun, talented team in this stunning location
- Discounted accommodation at over 300 G'day Group holiday parks nationally
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
If you’re ready for a job like no other, APPLY NOW!
At Wilpena Resort we recognise that we are strengthened by our partnership with Aboriginal and Torres Strait Islander peoples, specifically, with the traditional owners of the land in which we operate. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA).
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.