Description:
Job description
Accounts Officer / Assistant to Practice Manager Opportunity at Barton Family Lawyers - Join Our Petrie Team!
- Are you a driven person eager to gain hands-on experience in relation to how a business operates?
- Are you passionate about professional growth and ready to step into a role where you’ll make a real impact?
About Us
We are a fast-growing family law firm based with offices in Petrie and Chermside. We specialise in empowering clients—particularly those recovering from narcissistic abuse and coercive control—to regain control of their future. Our team is dedicated to providing exceptional service and fostering a supportive, collaborative, and growth-focused workplace.
What We’re Looking For
We are seeking a positive, motivated, reliable and teachable person to join our Dynamic Team. This role is full time from 8.30am to 5pm, Monday to Friday.
The ideal candidate is eager to learn and has a keen interest in business operations and accounts management.
Your Role
You will work closely with our Practice Manager to provide assistance to our team with all business operations, including:
Operations Management
- Oversee the daily operations of the law firm, ensuring processes are efficient and resources are allocated appropriately.
- Implement and refine office procedures and workflows to maximise productivity and maintain high-quality service.
- Manage and monitor the Firm's case management system to ensure that fixed fee agreements and other relevant documents are organised and uptodate.
- Analyse and collect data to assist the Practice Manager to make decisions with respect to the operation of the Firm.
- Assist with the development of Firm processes to improve efficiency and productivity.
Financial Oversight
- Manage the office Account.
- Receipting for the Trust Account.
- Management of invoicing, client debtors and record keeping.
- Accounts reconciliation
- Payment of third-party invoices & banking
Client Relations
- Serve as a point of contact for clients in relation to billing, addressing questions and concerns promptly and professionally.
- manage client intake processes.
- Ensure a high level of customer service and client satisfaction.
Team Leadership & Development
- Supervise and support a team of lawyers, paralegals, legal assistants and law graduates with respect to fixed fee file management.
- Assisting solicitors and the wider team with client bookings.
- Coordinate staff training and development to ensure compliance with legal standards and firm procedures.
- Organise and coordinate team building activities.
- Manage employee onboarding and offboarding.
- Oversee recruitment and termination processes.
- Foster a positive, collaborative and efficient working environment for all team members.
Compliance & Risk Management
- Monitor compliance with EMR.
- Monitor and enforce compliance with legal requirements of the firm, ethical guidelines and firm policies.
Referrals
- Assist to make new connections and build new referral relationships.
- Monitoring systems and processes to maintain referral relationships.
What We Offer
- 9.5-day fortnight for work-life balance.
- Professional development budgets and intensive mentoring.
- Monthly team learning seminars, casual Fridays, and regular team events.
- A supportive team culture prioritises growth, collaboration, and mutual respect.
What Makes You Stand Out
We value integrity, a growth mindset, and a strong work ethic. The standout candidate will:
- Submit a tailored cover letter demonstrating their enthusiasm for business/accounts.
- Highlight relevant experience, including volunteer work or extracurricular activities.
- Share professional references from the past 12-16 months that speak to your skills and reliability.
- Show a willingness to learn and adapt while demonstrating empathy and excellent communication skills.
What Success Looks Like
1 Month:
- You will understand our processes, philosophy, business challenges and opportunities.
- You will begin assisting with basic invoicing and receipting.
- assist lawyers with daily operational requirements
- you will be completing reconciliation of accounts.
- you will be assisting with payment of Firm debtors.
- You will start managing client intake processes.
3 Months:
- You will confidently assist the team with basic accounts questions.
- You will understand our fee structure and how our fixed fee agreements work.
- you will start analysing and collecting data to assist with practice management decisions.
- you will be confident assisting with client enquiries to ensure they are allocated to the appropriate lawyer.
- you will understand firm operational requirements and start assisting to manage the firm’s legal and ethical requirements and firm policies.
- you will start becoming familiar with the firm’s referral relationships and take steps to maintain and grow those relationships further.
6 Months:
- You will handle accounts issues, solve problems proactively, and optimise processes for efficiency.
- You will manage all matter accounts for our solicitors and set clear goals for your continued growth.
- you will be reviewing the case management system to ensure all fixed fee agreements are uptodate.
- you will be creating, implementing and refining office procedures to maximise productivity and efficiency.
- You will be confidently managing recruitment processes, staff training and team onboarding/offboarding and team building activities.
- you will be taking steps to foster the growth of a positive, happy and healthy work culture within the firm.
Join Us
At Barton Family Lawyers, you’re not just joining a firm—you’re joining a team committed to helping clients rebuild their lives while fostering your professional growth.
Apply now and take the first step toward a fulfilling career in Business And Family Law. We can’t wait to meet you!
How to Apply
We want to hear from you if you’re ready to take the next step in your career! Submit your resume and a cover letter explaining why you’re the perfect fit for this role. Applications without a cover letter will not be considered.
To apply for this job, please click Apply for this job and include a CV and Cover letter .